If Devon Creek modifies or adds to the services offered, what is the franchisee required to do?
Devon_Creek Franchise · 2024 FDDAnswer from 2024 FDD Document
- 9.3 System Services. From time to time, Franchisor, in Franchisor's sole discretion, may modify or add to the residential and commercial lawn care or servicing options offered by Devon Creek. Upon written notice by Franchisor, Franchisee shall incorporate all modifications and additions to the services offered by Franchised Business, and Franchisee shall (i) purchase, or otherwise obtain access to, all necessary equipment, software, applications and/or supplies to perform such modified or additional services and (ii) attend any additional training, in accordance with Section 7.4 hereof, as Franchisor may direct.
Source: Item 22 — CONTRACTS (FDD page 45)
What This Means (2024 FDD)
According to Devon Creek's 2024 Franchise Disclosure Document, if Devon Creek modifies or adds to the residential and commercial lawn care or servicing options, the franchisee must incorporate all modifications and additions to the services offered by the franchised business upon written notice from Devon Creek.
Specifically, the franchisee is required to purchase or otherwise obtain access to all necessary equipment, software, applications, and/or supplies needed to perform the modified or additional services. Furthermore, the franchisee must attend any additional training that Devon Creek directs, as outlined in Section 7.4 of the franchise agreement.
This requirement ensures that all Devon Creek franchisees offer a consistent and up-to-date service menu, maintaining the brand's standards and competitiveness. However, it also means that franchisees must be prepared to invest in new equipment, software, and training as Devon Creek updates its service offerings. This could represent a significant, and potentially unbudgeted, expense for the franchisee. A prospective franchisee should inquire about the frequency and potential costs associated with these types of required updates.