Under what conditions will Desi District schedule training classes for new franchisees?
Desi_District Franchise · 2024 FDDAnswer from 2024 FDD Document
Your Location | | TOTALS: | 45 | 37 | |Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes in advance of the opening of the franchisee's location, doing so remotely, at a corporate location, and at the franchisee's location once sufficient build-out has been completed and close to being open, as elaborated on in the additional questions below. This may change as we start to bring on more franchisees.
The instruction materials consist primarily of our Onboarding Checklist which contains links organized by section for all applicable written procedures, training videos and a shadowing/coaching checklist and approval process all required to successfully and fully complete the necessary training. Additional instructional material will be provided consisting of additional similar training (additional procedures, additional video training, additional checklists, etc.) for "higher-level" functions required of the franchisee and/or the individual acting as the owner/operator and/or manager of the franchisee.
Training classes will be led by the franchisor(s) and/or its delegate(s), such as a corporateemployed, tenured individual who has been delegated to lead some or all aspects of training (i.e. a manager / assistant manager / senior employee who works at a corporate (franchisor) location). Some aspects of training classes will be self-directed and led by the franchisee themselves as they follow the training structure in place which would include video training and the aforementioned instructional materials created by the franchisor/corporate (so in that sense, it is still being led by the franchisor/corporate/its delegate(s), just done remotely and/or by pre-recorded materials listed in the Onboarding/Training structure).
The instructor, of the franchisor(s) have experience dating back to the establishment of corporate. Franchisor/corporate delegate(s) may have various lengths of experience depending on the individual delegate, but they would typically have minimally one year of experience, if not more, and have had successfully completed both their own training and facilitation of others' training in the past; the delegate(s) would typically be in a management role at a corporate location or be a "senior," tenured employee if not in a formal management position.
There is no fee for up to 3 people to attend training. You must pay the travel and living expenses of your employees or managers attending training.
You must attend training. You may send any additional persons to training that you want (up to the maximum described above). You must complete training to our satisfaction at least four weeks before opening your business. You will be required to pass a test which evaluates your understanding for the content and franchise operating content as covered in the training program.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2024 FDD)
According to Desi District's 2024 Franchise Disclosure Document, training classes are scheduled based on the needs of new franchisees. Desi District anticipates holding these classes before the franchisee's location opens. The training may occur remotely, at a corporate location, or at the franchisee's location once the build-out is substantially complete and close to opening. However, Desi District notes that this approach may change as they bring on more franchisees.
The training program utilizes an Onboarding Checklist with links to written procedures, training videos, and a shadowing/coaching checklist. Additional instructional material will be provided for higher-level functions required of the franchisee, owner/operator, or manager. The classes are led by the franchisors or their delegates, such as corporate-employed individuals with experience in training, potentially managers, assistant managers, or senior employees from a corporate location. Some training aspects are self-directed, using video training and instructional materials created by Desi District.
Franchisees must attend training, and Desi District must be satisfied with their completion of the training at least four weeks before opening their business. Franchisees are required to pass a test evaluating their understanding of the content covered in the training program. Failure to pass the test or complete the initial training gives Desi District the right to terminate the franchise agreement without refunding the initial franchise fee. The business must be supervised on-site by the franchisee or a general manager who has completed the training program. Desi District charges a fee of $350 per day if a new general manager needs to attend the training program.