What are the different locations where Desi District training may be conducted?
Desi_District Franchise · 2024 FDDAnswer from 2024 FDD Document
Your Location | | TOTALS: | 45 | 37 | |Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes in advance of the opening of the franchisee's location, doing so remotely, at a corporate location, and at the franchisee's location once sufficient build-out has been completed and close to being open, as elaborated on in the additional questions below. This may change as we start to bring on more franchisees.
The instruction materials consist primarily of our Onboarding Checklist which contains links organized by section for all applicable written procedures, training videos and a shadowing/coaching checklist and approval process all required to successfully and fully complete the necessary training. Additional instructional material will be provided consisting of additional similar training (additional procedures, additional video training, additional checklists, etc.) for "higher-level" functions required of the franchisee and/or the individual acting as the owner/operator and/or manager of the franchisee.
Training classes will be led by the franchisor(s) and/or its delegate(s), such as a corporateemployed, tenured individual who has been delegated to lead some or all aspects of training (i.e. a manager / assistant manager / senior employee who works at a corporate (franchisor) location). Some aspects of training classes will be self-directed and led by the franchisee themselves as they follow the training structure in place which would include video training and the aforementioned instructional materials created by the franchisor/corporate (so in that sense, it is still being led by the franchisor/corporate/its delegate(s), just done remotely and/or by pre-recorded materials listed in the Onboarding/Training structure).
The instructor, of the franchisor(s) have experience dating back to the establishment of corporate. Franchisor/corporate delegate(s) may have various lengths of experience depending on the individual delegate, but they would typically have minimally one year of experience, if not more, and have had successfully completed both their own training and facilitation of others' training in the past; the delegate(s) would typically be in a management role at a corporate location or be a "senior," tenured employee if not in a formal management position.
There is no fee for up to 3 people to attend training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2024 FDD)
According to Desi District's 2024 Franchise Disclosure Document, initial training can be held at the franchisee's location, remotely, or at a corporate location. The FDD also specifies that training for several subjects can be held in Frisco, TX, or at the franchisee's location. These subjects include getting started with Desi District culture, operations basics, pricing, front and back of house operations, FAQs, client satisfaction, opening and closing the location, deep cleaning and maintenance, equipment maintenance, weekly duties, other procedure reviews, miscellaneous topics, and onboarding graduation.
Training classes are scheduled based on the needs of new franchisees and are anticipated to occur before the franchisee's location opens. The training may be conducted remotely, at a corporate location, or at the franchisee's location once the build-out is sufficiently complete and close to opening. The franchisor may modify these arrangements as they bring on more franchisees.
The training program utilizes an Onboarding Checklist with links to written procedures, training videos, and a shadowing/coaching checklist. Additional instructional material will be provided for higher-level functions required of the franchisee, owner/operator, or manager. The training classes are led by the franchisor or their delegates, such as corporate-employed individuals with experience in training facilitation. Some training aspects may be self-directed, using video training and instructional materials created by the franchisor.