What is the anticipated timing of Desi District training classes relative to the opening of the franchisee's location?
Desi_District Franchise · 2024 FDDAnswer from 2024 FDD Document
Your Location | | TOTALS: | 45 | 37 | |Training classes will be scheduled in accordance with the needs of new franchisees. We anticipate holding training classes in advance of the opening of the franchisee's location, doing so remotely, at a corporate location, and at the franchisee's location once sufficient build-out has been completed and close to being open, as elaborated on in the additional questions below. This may change as we start to bring on more franchisees.
The instruction materials consist primarily of our Onboarding Checklist which contains links organized by section for all applicable written procedures, training videos and a shadowing/coaching checklist and approval process all required to successfully and fully complete the necessary training.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 31–38)
What This Means (2024 FDD)
According to the 2024 Desi District Franchise Disclosure Document, training classes are generally scheduled to occur before the franchisee's location opens. The training may be conducted remotely, at a corporate location, or at the franchisee's location once sufficient build-out has been completed and close to the opening. However, the FDD indicates that this approach may change as Desi District brings on more franchisees.
The initial training program includes both classroom and on-the-job training. The subjects covered include Desi District's culture, history, basic setup, operations, pricing, front and back of house operations, FAQs, and client satisfaction. The training locations are either in Frisco, TX, or at the franchisee's location.
The franchisee must complete training to Desi District's satisfaction at least four weeks before opening their business. A test is required to evaluate the franchisee's understanding of the content and franchise operating content covered in the training program. Failure to pass the test or complete the initial training gives Desi District the right to terminate the franchise agreement with no refund of the initial franchise fee. The franchisee must attend training, and up to 3 people can attend without incurring a fee, though travel and living expenses are the responsibility of the franchisee.