What staffing requirements does Dermani Medspa impose on franchisees regarding non-medical personnel?
Dermani_Medspa Franchise · 2025 FDDAnswer from 2025 FDD Document
6.1. Training. You acknowledge that your owners and managers must be knowledgeable regarding the operation and management of dermani MEDSPA®s. You acknowledge that successful completion of our training programs is critical to properly develop, own, and operate a Franchise Businesses and manage dermani MEDSPA®s. Prior to the opening of the first (1st) dermani MEDSPA®, your Operating Principal and one (1) full-time manager of your operations must attend and successfully complete (to our satisfaction) our initial training program and all other training programs as required under the Franchise Agreement.
Your manager and any other personnel that we designate, must meet minimum qualifications and complete any training programs that we may require, prior to managing the Medspa or training other personnel.
If, at any time during the term of the Franchise Agreement, we learn or determine that a person is regarded as no longer complying with our standards and procedures, then we may require that person satisfactorily complete training or a re-training program.
We reserve the right to charge for re-training personnel.
In addition, all management personnel and other personnel working at the Franchised Business must satisfactorily complete all state and local government required training and must meet all required licensing and certification requirements.
You acknowledge and agree that any training we provide for your employees is geared to impart to those employees, with your ultimate authority, the various procedures, protocols, systems and operations of a Franchised Business and in no fashion reflects any employment relationship between us and such employees.
Prior to the opening of the Medspa, we will, at our cost, send one of our representatives to the Franchised Business for a period of up to two (2) days to assist with pre-opening and opening of the Medspa.
If you request, and we agree to provide, additional or special guidance, assistance, or training during this opening phase, you agree to pay our thenapplicable charges, including our personnel per diem charges and travel and living expenses.
If this Agreement is for your second (2nd) or later Franchised Business, we reserve the right to reduce the duration of our representative's visit or to not provide opening assistance.
Source: Item 23 — RECEIPTS (FDD pages 66–311)
What This Means (2025 FDD)
According to Dermani Medspa's 2025 Franchise Disclosure Document, franchisees must ensure their owners and managers are knowledgeable about the operation and management of Dermani Medspa locations. Prior to opening the first Dermani Medspa, the Operating Principal and one full-time manager must attend and successfully complete the initial training program. Dermani Medspa also mandates that the manager and any other designated personnel meet minimum qualifications and complete required training programs before managing the Medspa or training other personnel.
During the franchise agreement, if Dermani Medspa determines that a person no longer complies with their standards, they may require that person to complete training or a re-training program, for which Dermani Medspa reserves the right to charge. Additionally, all management and other personnel must complete all state and local government-required training and meet all required licensing and certification requirements.
Dermani Medspa emphasizes that any training provided to the franchisee's employees is intended to impart the procedures, protocols, systems, and operations of a franchised business, and does not reflect any employment relationship between Dermani Medspa and the franchisee's employees. Dermani Medspa also provides pre-opening assistance by sending a representative to the franchised business for up to two days to assist with the opening. The franchisee is responsible for covering charges for additional or special guidance, assistance, or training during this phase, including per diem charges and travel expenses. For franchisees opening their second or later location, Dermani Medspa reserves the right to reduce the duration of the representative's visit or not provide opening assistance.