What restrictions are placed on a Dermani Medspa franchisee's ability to install software or modify hardware on the Computer System?

According to Dermani Medspa's 2025 Franchise Disclosure Document, franchisees face specific restrictions regarding software installation and hardware modifications to their Computer System. Dermani Medspa prohibits franchisees from installing any software, aside from authorized upgrades, or making hardware modifications that could disrupt the Computer System's required operation. This restriction ensures the integrity and standardization of the system across all franchise locations.

Dermani Medspa retains the right to specify the information franchisees must collect and maintain through the Computer System, as detailed in the Manual or in writing. Franchisees must provide Dermani Medspa, or their designated support service suppliers, with requested reports, while adhering to privacy laws such as HIPAA. Dermani Medspa is granted independent access to the information generated or stored within the franchisee's Computer System, allowing them to retrieve operational data as needed, subject to compliance with HIPAA and other applicable confidentiality laws.

These stipulations ensure that Dermani Medspa can maintain consistent data collection, system-wide functionality, and adherence to legal requirements across all franchised locations. The initial franchise agreement also stipulates that the franchisee will pay a one-time software licensing fee, not exceeding $2,500, for computer software deemed necessary by Dermani Medspa for use in the Medspa. This fee covers software that Dermani Medspa may require, develop, utilize, or enhance for use in the Medspas.