Can Dermani Medspa require personnel to complete retraining programs?
Dermani_Medspa Franchise · 2025 FDDAnswer from 2025 FDD Document
All management personnel and any other personnel that we designate must meet minimum qualifications that we may specify and complete such training programs as we may require, before managing the Franchised Business or training other personnel. If we learn or determine that a person is regarded as no longer complying with our standards and procedures, then we may require that person to satisfactorily complete training or a re-training program. We reserve the right to charge for retraining personnel.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 48–50)
What This Means (2025 FDD)
According to Dermani Medspa's 2025 Franchise Disclosure Document, Dermani Medspa can mandate that certain personnel complete retraining programs. Specifically, if Dermani Medspa determines that an individual is not complying with their standards and procedures, they can require that person to satisfactorily complete training or a retraining program. Dermani Medspa also reserves the right to charge for this retraining.
This requirement extends to all management personnel and any other personnel that Dermani Medspa designates. These individuals must meet minimum qualifications and complete the training programs that Dermani Medspa requires before managing the Franchised Business or training other personnel.
For a prospective franchisee, this means that they need to factor in potential retraining costs for their staff. It also highlights the importance of ensuring that all personnel consistently adhere to Dermani Medspa's standards and procedures to avoid the need for retraining. Franchisees should inquire about the typical costs associated with retraining and the specific circumstances that would trigger such a requirement.