Is Dermani Medspa permitted to modify the specifications for the Computer System?
Dermani_Medspa Franchise · 2025 FDDAnswer from 2025 FDD Document
2.4. Computer System.
2.4.1. You agree to obtain and use the Computer System we specify. We may modify specifications for and components of the Computer System. Our modification of specifications for the Computer System, and/or other technological developments or events, might require you to purchase, lease, and/or license new or modified computer hardware and/or software and/or communications capabilities and to obtain service and support for the Computer System. Although we cannot estimate the future costs of the Computer System or required service or support, you agree to incur the costs of obtaining the computer hardware, software, and/or communications capabilities comprising the Computer System (or additions and modifications) and required service or support. You will be responsible for any costs that you incur in connection with the Computer System. Within sixty (60) days after you receive notice from us, you agree to obtain and install the Computer System components that we designate. In order to enable our auditing, business operations, healthcare operation activities and Our services, You agree to provide us access to your records. You agree to be responsible to obtain any necessary consents or authorizations required by applicable state or federal laws to permit our access to the records. You will maintain secure access and storage of the records to protect the privacy and security of any sensitive or personally identifiable information and You agree to provide secure access to us to protect the information. You must permit us unimpeded secure access to those aspects of the Computer System as we require in the manner, form, and at the times that we request to address our needs to the information as referenced above.
- 2.4.2.
You agree that we may condition any license of proprietary software to you, or your use of technology that we develop or maintain, upon your signing a software license agreement or similar document with us or an approved vendor.
We or our approved vendor may charge you a fee for any proprietary software or technology that is licensed to you and for other maintenance and support services provided.
- 2.4.3.
You will have sole and complete responsibility for: (a) the acquisition, operation, maintenance, and upgrading of the Computer System; (b) the manner in which your Computer System interfaces with our and any third party's computer system; and (c) any and all consequences if the Computer System is not properly operated, maintained, and upgraded.
Source: Item 23 — RECEIPTS (FDD pages 66–311)
What This Means (2025 FDD)
According to Dermani Medspa's 2025 Franchise Disclosure Document, Dermani Medspa retains the right to modify the specifications and components of the required Computer System. This means that Dermani Medspa can change the hardware, software, or communication capabilities that franchisees must use in their business.
The FDD states that these modifications may require a franchisee to purchase, lease, or license new or modified computer hardware, software, or communication capabilities, and to obtain service and support for the Computer System. While the FDD does not provide an estimate for these future costs, the franchisee is responsible for covering all expenses associated with obtaining the Computer System, including any additions or modifications, as well as the required service and support. Franchisees must obtain and install any designated Computer System components within 60 days of receiving notice from Dermani Medspa.
To facilitate auditing, business operations, healthcare operation activities and services, franchisees must grant Dermani Medspa access to their records within the Computer System. Franchisees are responsible for obtaining any necessary consents or authorizations required by law to permit this access and must maintain secure access and storage of records to protect sensitive information. Franchisees must also allow Dermani Medspa unimpeded secure access to the Computer System as required.
Franchisees have sole responsibility for the acquisition, operation, maintenance, and upgrading of the Computer System, as well as ensuring proper interfacing with Dermani Medspa's and any third party's systems. They also bear the consequences if the Computer System is not properly operated, maintained, and upgraded. Dermani Medspa may also require franchisees to sign a software license agreement for any proprietary software or technology used, potentially incurring fees for the license, maintenance, and support services.