Is the Dermani Medspa franchisee required to provide reports generated by the Computer System to Dermani Medspa?
Dermani_Medspa Franchise · 2025 FDDAnswer from 2025 FDD Document
We have the right to specify in the Manual, or otherwise in writing, the information that you must collect and maintain through the Computer System and to do so at the intervals we designate.
Subject to any applicable laws pertaining to the privacy of consumer, employee, and transactional information, including but not limited to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), you agree to provide us, or designated suppliers of support services that use such data to provide services to the Franchised Business, with the reports that we may reasonably request.
You agree to allow us to have independent access to the information generated or stored in your Computer System.
During any periods that we have independent access, we may access the Computer System as we deem appropriate (including on a continual basis), and retrieve all information concerning your Franchised Business's operation, subject to your and our compliance with HIPAA (if applicable) or other applicable law relating to confidentiality of patient records.
There are no contractual limitations on our right to access your Company System for information and data.
Source: Item 23 — RECEIPTS (FDD pages 66–311)
What This Means (2025 FDD)
According to Dermani Medspa's 2025 Franchise Disclosure Document, franchisees are required to provide reports generated by their Computer System to Dermani Medspa. Dermani Medspa has the right to specify the information that franchisees must collect and maintain through the Computer System, as detailed in the Manual or in writing, and to designate the intervals for doing so.
Subject to applicable laws regarding privacy, including HIPAA, franchisees must provide Dermani Medspa or its designated support service suppliers with reasonably requested reports. Dermani Medspa is also granted independent access to the information generated or stored within the franchisee's Computer System, which they can access as deemed appropriate, even continually, to retrieve information about the Franchised Business's operations.
There are no contractual limitations on Dermani Medspa's right to access the franchisee's Company System for information and data. This access is subject to compliance with HIPAA or other applicable laws relating to the confidentiality of patient records. This ensures that Dermani Medspa can monitor and support the franchisee's business effectively, while also maintaining compliance with privacy regulations.