What should a Dermani Medspa franchisee do if their copy of the Manual is lost or damaged?
Dermani_Medspa Franchise · 2025 FDDAnswer from 2025 FDD Document
- that you will not disclose the Manual to any person other than Franchised Business employees who need to know its contents. You may not at any time copy, duplicate, record, or otherwise reproduce any part of the Manual. If your copy of the Manual is lost, destroyed, or significantly damaged, you agree to obtain a replacement copy from us.
- 4.4.3. At our option, we may post some, or all, of the Manual, marketing materials, exchanges of franchisee email, System discussion forums and System-wide communications (among other activities) on a restricted Website, intranet, or online platform to which you will have access. The term "Website" as used in this Agreement means one or more related documents, designs, pages, or other communications that can be accessed through electronic means, including but not limited to the Internet, World Wide Web, social media and networking sites (such as Facebook, LinkedIn, Twitter, Instagram, virtual worlds, file, audio and video-sharing sites, and other similar social networking or media sites or tools), blogs, vlogs, online platforms or portals, and other applications, etc. If we do so, you agree to monitor and access the Website for any updates to the Manual or System Standards. Any passwords or other digital identifications necessary to access the Manual on a Website will be deemed to be part of the Confidential Information.
Source: Item 23 — RECEIPTS (FDD pages 66–311)
What This Means (2025 FDD)
According to the 2025 Dermani Medspa FDD, franchisees are not allowed to disclose the manual to anyone other than employees who need to know the contents. Franchisees are prohibited from copying or reproducing any part of the manual. If the Dermani Medspa franchisee's copy of the manual is lost, destroyed, or significantly damaged, the franchisee must obtain a replacement copy from Dermani Medspa.
Dermani Medspa may choose to post some or all of the manual, marketing materials, franchisee email exchanges, system discussion forums, and system-wide communications on a restricted website, intranet, or online platform that the franchisee can access. If Dermani Medspa does this, the franchisee must monitor and access the website for any updates to the manual or system standards. Any passwords or digital identifications needed to access the manual on a website are considered confidential information.
This policy ensures that Dermani Medspa maintains control over its proprietary information and operational standards. Franchisees must take precautions to protect the manual and promptly replace it if lost or damaged to maintain compliance with the franchise agreement. The potential for online access to the manual offers a convenient alternative, but franchisees must remain vigilant about checking for updates and safeguarding their access credentials.