What systems are Delta Hotels By Marriott franchisees required to have in place?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
the Program organization.
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- Hybrid. The Hotel elects either of number 2 or number 3, above, and, at Marriott's discretion, provides additional support necessary from General Manager or designee.
B. Services and Support
- Systems: Hotel must have SFAWeb or CI/TY, FSI and One Yield in place.
- Total Hotel Goal Setting: Hotel must have total group, transient, and contract rooms, ADR, and revenue goals for the Hotel's current booking window (minimum 2 years) maintained in the One Yield Total Hotel Goal Setting system. The General Manager will be responsible for setting and having this information entered in One Yield.
- Group Pricing: Hotels must set and communicate pricing to the sales force by using Group Pricing Optimizer (GPO).
- Group Business Evaluation: Hotel must have resources available to handle questions and requests from Sales Managers about group leads for the Hotel.
Source: Item 6 — Obligations of Franchisee.** Franchisee agrees to the following: (FDD pages 363–513)
What This Means (2025 FDD)
According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, franchisees must have specific systems in place at their hotels. These include SFAWeb or CI/TY, FSI (Function Space Inventory), and One Yield. These systems are essential for managing various aspects of the hotel's operations, particularly concerning sales and revenue management.
The One Yield system is used for total hotel goal setting, where the hotel must maintain goals for group, transient, and contract rooms, along with ADR (Average Daily Rate) and revenue goals, covering a booking window of at least two years. The General Manager is responsible for entering and maintaining this information in One Yield. Additionally, the hotel must use Group Pricing Optimizer (GPO) to set and communicate pricing to the sales force.
Function space inventory management is another critical area, requiring hotels to provide function space availability through their sales and catering systems or through FSI in SFA Web or CI/TY. Meeting rooms must be properly set up and the availability of diary space maintained for the sales force, with the General Manager overseeing these tasks. Compliance with these system requirements ensures that Delta Hotels By Marriott properties maintain consistent standards and effectively manage their sales and revenue strategies.