With what system will the reservation and yield management systems interface at a Delta Hotels By Marriott?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
You must use the reservation system and yield management system that we designate for Delta hotels. The reservation system assists with reservations, check-in, charge posting, accounts receivable, night audit, check-out, housekeeping, and guest history. The yield management system is a web-based guestroom inventory management system that provides forecasting tools and makes inventory recommendations. The reservation system and yield management system will interface with your hotel's PMS. The initial costs associated with the reservation system and yield management system are included in the PMS system costs described above. The ongoing costs of the reservation system and yield management system are covered by the Program Services Contribution.
Source: Item 10 — FINANCING (FDD pages 82–101)
What This Means (2025 FDD)
According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, the reservation system and yield management system that Delta Hotels By Marriott designates for its hotels will interface with the hotel's Property Management System (PMS). The reservation system is designed to assist with various hotel operations, including reservations, check-in, charge posting, accounts receivable, night audit, check-out, housekeeping, and guest history. The yield management system is described as a web-based guestroom inventory management system that offers forecasting tools and inventory recommendations.
For a prospective franchisee, this means that the reservation and yield management systems are integrated with the PMS to streamline hotel operations. This integration aims to ensure efficient management of guest reservations, room inventory, and overall hotel administration. The initial costs associated with these systems are included in the PMS system costs, while the ongoing costs are covered by the Program Services Contribution.
Delta Hotels By Marriott requires franchisees to use specific systems for property management, reservations, and yield management to maintain brand consistency and operational efficiency. The integration of these systems is intended to optimize hotel performance and enhance guest experience. Franchisees should ensure they understand the full scope of these system requirements and associated costs, including any potential upgrades or changes to the designated systems.