factual

What standards must a Delta Hotels By Marriott Hotel comply with?

Delta_Hotels_By_Marriott Franchise · 2025 FDD

Answer from 2025 FDD Document

s to, or promote, any other business at or outside of the Hotel, except, if approved by Franchisor, Vacation Club Products operated under a trade name or trademark owned by Franchisor or any of its Affiliates. This prohibition includes advertising hotels, Vacation Club Products or any similar product sold on a periodic basis not operated under a trade name or trademark owned by Franchisor or any of its Affiliates (including those which Franchisee or its Affiliates operate or in which they have an Ownership Interest).

9. TRAINING, COUNSELING AND ADVISORY SERVICES

  • 9.1 Training. The Hotel will at all times be managed by personnel who have successfully completed all mandatory training under the Standards. Franchisor may offer optional training related to operating System Hotels. Franchisee will pay (i) all tuition, supplies, and Travel Costs and allocations of internal costs and overhead of Franchisor and its Affiliates for any training in which Franchisee participates; (ii) an annual charge based on an allocation among System Hotels for the costs of developing and providing such training; and (iii) a charge for the general manager conference, regardless of whether Franchisee's personnel attend. Franchisee will provide training required by Franchisor for personnel working at the Hotel.
  • 9.2 Counseling and Advisory Services. Franchisor will make representatives available at Franchisor's designated offices or at the Hotel to consult with Franchisee about the design and operation of the Hotel as a System Hotel. Franchisor may require Franchisee to pay the Travel Costs of such representatives who consult at the Hotel.

10. SYSTEM AND STANDARDS; FRANCHISEE ASSOCIATION

  • 10.1 Compliance with System and Standards. Franchisee agrees that conformity with all aspects of the System and the Standards is essential to maintain the uniform quality and guest service of System Hotels. Franchisee will comply at all times with the Standards (including paying amounts owed pursuant to the Standards for violations thereof) and operate the Hotel in compliance with the System and the Marriott Agreements. Franchisor will make the Standards available to Franchisee through the Electronic Systems or in such other manner Franchisor deems appropriate. The Standards will at all times remain the sole property of Franchisor and its Affiliates.
  • 10.2 Modification of the System and Standards. Franchisor and its Affiliates may modify the System and Standards, and such modifications may include materially changing, adding or deleting elements of the System or the Standards. Franchisee agrees that modifications to the System may be made for all System Hotels or for any Category of System Hotels. Franchisor may allocate the costs of System modifications among System Hotels or any Category of System Hotels, and such allocation will be on a fair and consistent basis. Such costs may include development costs and the reimbursement of capital invested in the development of such System modifications, together with costs incurred by Franchisor to finance such capital.
  • 10.3 Franchisee Association. Subject to compliance with certain membership requirements, Franchisee, Franchisor and other System Hotel franchisees and licensees are eligible to participate in an association organized to consider and make recommendations on matters related to the operation of System Hotels (the "Association"). Franchisee will pay any Association dues and assessments, which will be consistently applied to all System Hotel franchisees. The Association will vote on bylaws and election

of officers. Franchisor will regard recommendations of the Association as expressing the consensus of members of the Association.

11. PROPRIETARY MARKS AND INTELLECTUAL PROPERTY

11.1 Franchisor's Representations Concerning the Proprietary Marks.

  • A. Representations. Franchisor represents that:
    1. Franchisor and its Affiliates have the right to grant Franchisee the right to use the Proprietary Marks in accordance with this Agreement; and
    1. Franchisor and its Affiliates will take reasonable steps to preserve and protect the ownership and validity of the Proprietary Marks. Franchisor will not be required to maintain any registration for any Proprietary Marks that Franchisor determines, in its sole discretion, cannot or should not be maintained.
  • B. Indemnification for Infringement Claims. Franchisor will indemnify and hold Franchisee harmless against claims that Franchisee's use of the Proprietary Marks in accordance with this Agreement infringes the rights of any third party unrelated to Franchisee, if Franchisee: (i) is in compliance with this Agreement, (ii) gives prompt notice of any such claim to Franchisor, (iii) does not interfere with Franchisor's right to have sole control over the defense and settlement of the claim and (iv) cooperates fully with Franchisor in defending or settling the claim. Franchisor and its Affiliates have the right in their sole discretion to have exclusive control over the defense and any settlement of all Claims related to or involving the Proprietary Marks.

11.2 Franchisee's Use of Intellectual Property and the System.

  • A. Use of the Intellectual Property and the System. Franchisee agrees that:
    1. Franchisee will use the Intellectual Property and the System only for the operation of the Hotel and only in the form and manner as provided in the Standards or approved by Franchisor.

Source: Item 23 — RECEIPTS (FDD pages 134–251)

What This Means (2025 FDD)

According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, franchisees must adhere to the brand's System and Standards to maintain uniformity in quality and guest service across all hotels within the system. These Standards are accessible to franchisees through electronic systems or other methods deemed appropriate by Delta Hotels By Marriott and remain the sole property of Delta Hotels By Marriott and its affiliates. Delta Hotels By Marriott has the right to modify these standards, potentially including material changes, additions, or deletions, applicable to all or specific categories of hotels within the system. The costs associated with these modifications can be allocated among the hotels in a fair and consistent manner, which may include development costs and capital reimbursements.

Prior to opening a Delta Hotels By Marriott hotel, franchisees must ensure the hotel is completed or renovated according to the specified Plans, Standards, and Marriott Agreements, as determined by Delta Hotels By Marriott. This includes providing an architect's certification and a certificate of occupancy. Franchisees must also deliver a certificate from a licensed architect, engineer, or consultant on Accessibility Requirements. All FF&E, Electronic Systems, and other equipment must be installed and operational. A general manager and department managers must be employed and have completed Delta Hotels By Marriott's training programs. Franchisees must also meet all financial and insurance obligations, and ensure the hotel's fire protection and life safety systems comply with Delta Hotels By Marriott's standards, potentially requiring testing and inspection by Delta Hotels By Marriott or an approved third party.

During construction or renovation, Delta Hotels By Marriott representatives may conduct site visits to observe the work, and franchisees must cooperate fully. Delta Hotels By Marriott may request photos showing the progress and may submit any deficiencies for correction. Franchisees are prohibited from advertising or operating the hotel as a Delta Hotels By Marriott until all these conditions are met and Delta Hotels By Marriott grants approval to open. Even after opening, franchisees must continue to operate the hotel in compliance with the Standards and participate in the Quality Assurance Program. This includes offering required guest services and participating in mandatory programs, which may involve providing complimentary guestrooms and refunds.

Delta Hotels By Marriott also mandates compliance regarding parking facilities. If the number of dedicated parking spaces at the hotel does not meet the brand's standards, the franchisee must secure additional parking spaces nearby, subject to Delta Hotels By Marriott's approval. These parking alternatives must be maintained to the same high standards as the hotel itself and are considered part of the hotel for insurance and indemnification purposes. Failure to comply with the Standards or any breach of the Marriott Agreements can result in suspension from the Reservation System or termination of the franchise agreement.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.