Who is responsible for the cost of complying with changes to Delta Hotels By Marriott's cleanliness standards?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
We have developed cleanliness standards that are updated periodically. If we change our cleanliness standards, you must promptly comply with the changes at your expense. You are solely responsible for establishing and enforcing a cleanliness policy for your hotel. The policy must: (a) comply with applicable laws and regulations; (b) meet or exceed the requirements of our cleanliness standards; (c) not include any items or requirements that may adversely affect the reputation of the hotel or system; and (d) take into account our recommendations and guidelines issued by the AH&LA and Centers for Disease Control and Prevention. You should consult with legal counsel and advisors in the process of developing and implementing a cleanliness policy for your hotel.
We will provide and update our standards and specifications in writing, or make them available to you in digital, electronic, or computerized form. Modifications generally are based on input from our employees, hotel managers, franchisees, owners, and guests.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 72–77)
What This Means (2025 FDD)
According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, franchisees are responsible for the costs associated with complying with any changes to the brand's cleanliness standards. Delta Hotels By Marriott has developed cleanliness standards that are updated periodically. Franchisees must comply with these changes promptly and at their own expense.
This means that if Delta Hotels By Marriott updates its cleanliness standards, franchisees will need to invest in any necessary changes to meet the new requirements. These costs could include new equipment, additional training for staff, or changes to cleaning protocols. Franchisees are also responsible for establishing and enforcing their own cleanliness policy for their hotel, ensuring it complies with all applicable laws and regulations, meets or exceeds Delta Hotels By Marriott's standards, and does not negatively impact the hotel or system's reputation.
Delta Hotels By Marriott will provide these standards and specifications in writing or digital form, and modifications are typically based on feedback from employees, hotel managers, franchisees, owners, and guests. It is important for prospective franchisees to factor in potential future costs related to cleanliness standard updates when evaluating the financial viability of a Delta Hotels By Marriott franchise. Franchisees should also consult with legal counsel and advisors when developing and implementing their hotel's cleanliness policy.