What does the Residential Program and Service Bundle cover for Delta Hotels By Marriott?

According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, the Residential Program and Service Bundle is designed for hotels that include residential, condominium, or multi-family units participating in a rental program. This bundle covers the costs of specific, recurring residences-related programs and services. These include an owner recognition platform, an owner engagement survey system, and certain required training programs.

However, the Residential Program and Service Bundle does not cover all costs. Specifically, it excludes expenses or fees for other programs, systems, or services unless designated by Delta Hotels By Marriott. This includes the purchase, installation, or training for new or replacement systems for the hotel, revenue management services, employee training, and technology and systems security.

The costs covered by the Residential Program and Service Bundle include Delta Hotels By Marriott's expenses for development, maintenance, support, management, oversight, administration, salaries, and overhead, including collection and accounting. Furthermore, if Delta Hotels By Marriott provides capital for projects to change or develop new systems covered by the bundle, they may recover the invested capital and associated financing costs. Delta Hotels By Marriott has the discretion to spend the contributions in the year they are collected or carry forward excess contributions to future years. If expenditures exceed collections, Delta Hotels By Marriott may make loans to cover the shortfalls and treat these loans as receivables to be repaid later.