Is Delta Hotels By Marriott required to provide their standards and specifications in writing?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
We will provide and update our standards and specifications in writing, or make them available to you in digital, electronic, or computerized form. Modifications generally are based on input from our employees, hotel managers, franchisees, owners, and guests.
Purchases in Accordance with Standards and Specifications
You must use only such furniture, fixtures, and equipment ("FF&E"), operating and cleaning supplies and equipment ("OS&E"), and other goods and services at the hotel that conform to our applicable standards and specifications. We may specify a particular model or brand of FF&E or OS&E that may be available from only one manufacturer or supplier. Additionally, we may specify that certain food products, FF&E, OS&E, communication systems (including internet access, see Item 11), and other goods and services be purchased only from us or sources designated or approved by us. If you wish to obtain any FF&E, OS&E, or other goods and services for which we have established a standard or specification from a source that we have not previously approved as meeting our standards and specifications, you must submit a written request to us and provide such other information and samples as are necessary for us to determine whether the item and source meet our then-current criteria. Provided that you comply with our processes and procedures regarding approval of alternate or additional manufacturers or suppliers, we will respond to such requests within a reasonable period of time. We may modify our standards and specifications in our sole discretion, and you must comply with such changes at your expense. We reserve the right, at our option, to revoke any approval if the source or the item fails to meet our then-current standards and specifications.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 72–77)
What This Means (2025 FDD)
According to the 2025 Franchise Disclosure Document, Delta Hotels By Marriott will provide and update their standards and specifications in writing, or make them available in digital, electronic, or computerized form. These modifications are generally based on input from Delta Hotels By Marriott's employees, hotel managers, franchisees, owners, and guests.
Delta Hotels By Marriott requires franchisees to adhere to the brand's standards and specifications when purchasing furniture, fixtures, and equipment (FF&E), operating and cleaning supplies and equipment (OS&E), and other goods and services. Delta Hotels By Marriott may specify particular models or brands of FF&E or OS&E that are available from only one manufacturer or supplier. Additionally, Delta Hotels By Marriott may require that certain food products, FF&E, OS&E, communication systems, and other goods and services be purchased only from them or sources they designate or approve.
If a franchisee wishes to use a source for FF&E, OS&E, or other goods and services that has not been previously approved by Delta Hotels By Marriott, the franchisee must submit a written request with necessary information and samples for evaluation. Delta Hotels By Marriott will respond to such requests within a reasonable time, provided the franchisee complies with their approval processes. Delta Hotels By Marriott reserves the right to modify their standards and specifications at their discretion, and franchisees must comply with these changes at their own expense. Delta Hotels By Marriott also reserves the right to revoke any approval if a source or item fails to meet their current standards and specifications.