What does the pre-opening training and services fee for Delta Hotels By Marriott include?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
tially in the form attached as Exhibit P.
B. Pre-Opening Training and Services
The costs for pre-opening training and services provided by us (not including costs discussed elsewhere in this Item 5 or costs incurred when purchasing an existing Delta hotel) generally range from $75,250 to $152,250, are subject to change, and are non-refundable. This amount includes: training on the use of the property management system, management and executive training, pre-opening on-site task force training, virtual training the opening authorization process, associate orientation materials,
pre-opening operations and sales and marketing support, and pre-opening revenue management/reservation system rate loading and consultation, as well as an estimate of the travel, meal, and lodging expenses for our trainers, which you must pay. We used the average travel, meal, and lodging expenses for our trainers last year in the range above. The range above excludes, and you must pay for the cost of, travel, meal, and lodging expenses incurred by you and your designated attendees to complete training programs that are not conducted on site. The total cost of pre-opening training and services may vary based on the size and location of your hotel, your experience, and the experience of your associates, as determined by us.
Pre-opening training and services costs include the following:
-
- A team determined by us will conduct approximately 5 to 14 days of onsite training along with virtual support during the period beginning before and ending after the hotel opens. We estimate that these on-site costs generally will range from $30,000 to $90,000 based on the experience level and prior experience of your associates and the size of your hotel. You must retain a general manager and sales directors/managers at least nine to twelve months prior to hotel open
Source: Item 4 — BANKRUPTCY (FDD pages 34–39)
What This Means (2025 FDD)
According to the 2025 Franchise Disclosure Document, the pre-opening training and services provided by Delta Hotels By Marriott generally range from $75,250 to $152,250, and are subject to change and are non-refundable. This fee covers training on the property management system, management and executive training, pre-opening on-site task force training, virtual training, the opening authorization process, associate orientation materials, pre-opening operations, sales and marketing support, and pre-opening revenue management/reservation system rate loading and consultation. The fee also includes an estimate of the travel, meal, and lodging expenses for Delta Hotels By Marriott trainers.
The FDD specifies that the range excludes, and the franchisee must pay for, the cost of travel, meal, and lodging expenses incurred by the franchisee and their designated attendees to complete training programs that are not conducted on site. The total cost of pre-opening training and services may vary based on the size and location of the hotel, the franchisee's experience, and the experience of their associates, as determined by Delta Hotels By Marriott.
Delta Hotels By Marriott specifies that a team will conduct approximately 5 to 14 days of onsite training along with virtual support during the period beginning before and ending after the hotel opens. The company estimates that these on-site costs generally will range from $30,000 to $90,000 based on the experience level and prior experience of the franchisee's associates and the size of the hotel. Franchisees must retain a general manager and sales directors/managers at least nine to twelve months prior to hotel opening to participate in preopening training and to prepare the hotel for opening.