Which positions are required to attend Functional Operations Training at Delta Hotels By Marriott?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
| SUBJECT | HOURS OF CLASS-ROOM TRAINING | HOURS OF ON-THE JOB TRAINING | LOCATION | POSITION(S) | COST (in USD)* | WHEN REQUIRED |
|---|---|---|---|---|---|---|
| Brand & Service Training | Average of 10 to 16.5 hrs. for hourly associates, management level associates, and general managers | None | Varies | All associates | No additional charge (assumes virtual delivery format) | Within 60 days of hire |
| Ethics + Integrity Training [Includes training for Culture and Whole Hotel and Compliance] | Average of: 2 to 2.5 hrs. for hourly associates, 3 to 3.5 hrs. for management level associates, and 3.5 to 4 hrs. for general manager | None | Web-based | All associates | No additional charge (assumes virtual delivery format) | Generally, within 30 days of hire, but may be earlier if required by your jurisdiction; annual or bi annual recertification as required by your jurisdiction |
| Functional Operations Training [Includes functional training for Engineering, F&B, Front Office, Housekeeping, Operations, Retail] | Average of 0.5 to 8 hrs., based on role | None | Varies | All operations associates | No additional charge (assumes virtual delivery format) | Within 30 to 60 days of hire |
Source: Item 10 — FINANCING (FDD pages 82–101)
What This Means (2025 FDD)
According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, all operations associates are required to attend Functional Operations Training. This training includes functional training for various departments such as Engineering, Food & Beverage (F&B), Front Office, Housekeeping, Operations, and Retail.
The training is delivered in a classroom format, with the duration averaging between 0.5 to 8 hours, depending on the specific role of the associate. The location of the training varies, and Delta Hotels By Marriott does not charge any additional fees for this training, assuming it is delivered virtually.
This training is essential for ensuring that all operations associates are well-versed in their respective roles and can contribute effectively to the smooth functioning of the Delta Hotels By Marriott establishment. The training must be completed within 30 to 60 days of the associate's hire date, ensuring that new employees are quickly brought up to speed with the brand's operational standards and procedures.