Can Delta Hotels By Marriott modify its standards and specifications at its discretion?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
You must use only such furniture, fixtures, and equipment ("FF&E"), operating and cleaning supplies and equipment ("OS&E"), and other goods and services at the hotel that conform to our applicable standards and specifications. We may specify a particular model or brand of FF&E or OS&E that may be available from only one manufacturer or supplier. Additionally, we may specify that certain food products, FF&E, OS&E, communication systems (including internet access, see Item 11), and other goods and services be purchased only from us or sources designated or approved by us. If you wish to obtain any FF&E, OS&E, or other goods and services for which we have established a standard or specification from a source that we have not previously approved as meeting our standards and specifications, you must submit a written request to us and provide such other information and samples as are necessary for us to determine whether the item and source meet our then-current criteria. Provided that you comply with our processes and procedures regarding approval of alternate or additional manufacturers or suppliers, we will respond to such requests within a reasonable period of time. We may modify our standards and specifications in our sole discretion, and you must comply with such changes at your expense. We reserve the right, at our option, to revoke any approval if the source or the item fails to meet our then-current standards and specifications.
We will provide and update our standards and specifications in writing, or make them available to you in digital, electronic, or computerized form. Modifications generally are based on input from our employees, hotel managers, franchisees, owners, and guests.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 72–77)
What This Means (2025 FDD)
According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, they retain the right to modify their standards and specifications at their sole discretion. This includes standards for furniture, fixtures, equipment (FF&E), operating and cleaning supplies and equipment (OS&E), and other goods and services. As a franchisee, you are obligated to comply with these changes, and the FDD stipulates that you will bear the expenses associated with adhering to any modifications.
Delta Hotels By Marriott may specify particular models or brands of FF&E or OS&E that are available from a single manufacturer or supplier. They can also require that certain food products, FF&E, OS&E, communication systems, and other goods and services be purchased exclusively from them or from sources they designate or approve. If a franchisee wishes to use a different source for items with established standards, they must submit a written request with necessary information and samples for approval.
Delta Hotels By Marriott will provide and update their standards and specifications in writing or in digital form. These modifications are generally based on feedback from employees, hotel managers, franchisees, owners, and guests. While Delta Hotels By Marriott reserves the right to revoke any approval if a source or item fails to meet their current standards, franchisees must stay compliant with the brand's evolving requirements to maintain consistency and quality across all locations.