To whom are the internet connection costs payable for a Delta Hotels By Marriott?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
The ongoing Marriott support charge for MCN connectivity (including Marriott router) is covered by your Program Services Contribution. The internet connection costs are payable directly to third-party vendors.
You must also install and maintain a franchisee-managed network ("FMN") for hotel devices. The cost to implement an FMN will range from approximately $25,000 to $30,000. We cannot estimate the ongoing cost of the FMN because the cost will vary depending on the vendor you choose and the services rendered. Marriott will not access, control or manage the FMN.
An on-property Wi-Fi network for the benefit of the hotel and guests is also required. The estimated cost to implement a Wi-Fi network meeting our Global Property Network Standards (GPNS) ranges from approximately $650 to $1,000 per guestroom. The ongoing cost of the Wi-Fi network is estimated to be approximately $2.50 to $8.50 per month per guestroom. These amounts are payable directly to approved third-party vendors (i.e., LAN Service Provider (LSP)). More information about GPNS is available on Marriott Global Source (keyword search: GPNS). Marriott generally requires the Wi-Fi network to be upgraded or replaced every three to five years.
In connection with the MCN, franchisees must retain a third-party managed service provider (MSP) to support IT infrastructure, assist in cyber security incidents, ransomware detection, and endpoint security response, and manage pressing compliance and IT risk management situations. We anticipate that the cost to engage an MSP will be approximately $4,000. Your ongoing costs will vary depending on the MSP you choose and the services that they provide.
Source: Item 10 — FINANCING (FDD pages 82–101)
What This Means (2025 FDD)
According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, the internet connection costs are payable directly to third-party vendors. This includes the primary and failover internet connections required for Marriott Communications Network (MCN) connectivity. Delta Hotels By Marriott strongly encourages franchisees to use Marriott-approved Internet Service Providers (ISPs).
In addition to MCN connectivity, franchisees must also implement and maintain a franchisee-managed network (FMN) for hotel devices, with implementation costs ranging from approximately $25,000 to $30,000. The ongoing costs for the FMN will vary depending on the chosen vendor and services. Furthermore, an on-property Wi-Fi network for guests is required, with implementation costs ranging from approximately $650 to $1,000 per guestroom and ongoing costs estimated at $2.50 to $8.50 per month per guestroom, payable directly to approved third-party vendors (i.e., LAN Service Provider (LSP)).
Delta Hotels By Marriott also requires franchisees to retain a third-party managed service provider (MSP) to support IT infrastructure and manage cybersecurity incidents, with an anticipated cost of approximately $4,000, and ongoing costs varying based on the MSP and services provided. The FDD emphasizes that primary and secondary internet connections can be shared across Marriott, Franchise, and guest networks. Hotel-specific bandwidth recommendations are available on Marriott Global Source. Additional fiber optic networking and cellular augmentation may be required in certain circumstances and are available from third-party vendors at an additional cost.