When must a Delta Hotels By Marriott franchisee modify group reservations?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee will also set and communicate the maximum percentage, if any, that Marriott may modify a group sales proposal in its sole discretion using the Business Evaluation Express process. In the absence a specific maximum percentage, Franchisee authorizes Marriott to modify a group sales proposal by no more than five percent of the estimated total quote revenue through the Business Evaluation Express process. Any modifications to a group sales proposal in excess of the maximum percentage defined by
Source: Item 6 — Obligations of Franchisee.** Franchisee agrees to the following: (FDD pages 363–513)
What This Means (2025 FDD)
According to the 2025 Delta Hotels By Marriott Franchise Disclosure Document, a franchisee must respond to all leads sent to the Hotel during standard business hours for business evaluation within one hour (for leads arriving within 6 months) or three hours (for leads arriving beyond 6 months).
Furthermore, the Delta Hotels By Marriott franchisee will set and communicate the maximum percentage, if any, that Marriott may modify a group sales proposal in its sole discretion using the Business Evaluation Express process. In the absence of a specific maximum percentage, the franchisee authorizes Marriott to modify a group sales proposal by no more than five percent of the estimated total quote revenue through the Business Evaluation Express process.
Any modifications to a group sales proposal in excess of the maximum percentage defined by the franchisee requires approval. This means that the franchisee needs to have resources available to handle questions and requests from Program Sales Managers about group leads for the Hotel.