By when must a Delta Hotels By Marriott franchisee complete the onboarding checklist?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 6: Obligations of Franchisee.** Franchisee agrees to the following:]
IV. Participation:
- Provide Program personnel with detailed Hotel information on facilities, services, selling guidelines, etc. as outlined in Franchise Hotel Onboarding Checklist (to be provided upon request).
- Complete onboarding checklist prior to program state date. Checklist includes, but is not limited to:
- o Hotel Information Resource detailing facilities, services, selling guidelines, concessions, etc.
- o Establishing contracting strategy and documents
- o System set-up
- o Funnel transition for applicable participation parameters
- o Sales Companion set-up
- o Processes and standards review and implementation
- Address all comments or questions related to the performance of the Program team to appropriate Multi Hotel Sales leadership proactively. Engage Multi Hotel Sales leadership in concerns, questions and other issues in a manner to gain understanding of plans and performance.
Source: Item 6 — Obligations of Franchisee.** Franchisee agrees to the following: (FDD pages 363–513)
What This Means (2025 FDD)
According to Delta Hotels By Marriott's 2025 Franchise Disclosure Document, franchisees must complete the onboarding checklist prior to the program start date. This checklist, which is provided upon request, is designed to ensure that the hotel provides detailed information on its facilities, services, and selling guidelines to the program personnel.
The onboarding checklist includes several key components, such as detailing the hotel's information resources, which cover facilities, services, selling guidelines, and concessions. It also involves establishing contracting strategies and documents, setting up the system, transitioning the funnel for applicable participation parameters, setting up the Sales Companion, and reviewing and implementing processes and standards.
Completing the onboarding checklist is a crucial step for Delta Hotels By Marriott franchisees as it ensures that all necessary information is provided to the program team before the program commences. This proactive approach helps in addressing any potential issues or questions related to the program's performance, fostering a collaborative environment between the franchisee and the Multi Hotel Sales leadership.