When is Brand & Service Training required for associates at Delta Hotels By Marriott?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
| SUBJECT | HOURS OF CLASS-ROOM TRAINING | HOURS OF ON-THE- JOB TRAINING | LOCATION | POSITION(S) | COST (in USD)* | WHEN REQUIRED |
|---|---|---|---|---|---|---|
| Brand & Service Training | Average of 10 to 16.5 hrs. for hourly associates, management level associates, and general managers | None | Varies | All associates | No additional charge (assumes virtual delivery format) | Within 60 days of hire |
Source: Item 10 — FINANCING (FDD pages 82–101)
What This Means (2025 FDD)
According to the 2025 Franchise Disclosure Document, Delta Hotels By Marriott requires all associates to complete Brand & Service Training within 60 days of their hire date. This training is designed for hourly associates, management-level associates, and general managers.
The Brand & Service Training consists of an average of 10 to 16.5 hours of classroom instruction. The training location varies, and it is assumed to be delivered virtually. Delta Hotels By Marriott does not charge an additional fee for this training, assuming it is delivered in a virtual format.
In addition to Brand & Service Training, Delta Hotels By Marriott also mandates Ethics + Integrity Training and Functional Operations Training for all associates. These additional trainings have their own timelines for completion, separate from the Brand & Service Training.