What access to information contained in the Electronic Systems does Delta Hotels By Marriott have?
Delta_Hotels_By_Marriott Franchise · 2025 FDDAnswer from 2025 FDD Document
Electronic Systems' means all Software, Hardware and all electronic access to Franchisor's systems and data (including telephone and internet access), licensed or made available to Franchisee relating to the System, including the Reservation System, the Property Management System, the Yield Management System and any other system established under Sections 7 and 10.
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- Monitoring: Monitoring of email and other Marriott-owned resources, and other monitoring activities as permitted by local law. Please note that electronic communications, such as emails from Marriott-provided electronic communication services and the Marriott network, do not grant personal, privileged, or confidential status or rights in such communications to the sender, recipient, or user of such messages.
There is no right to privacy or to assert any privileges with respect to such electronic communications. Marriott reserves the right to access, monitor, review, copy, and/or delete any such electronic communications. Marriott also reserves the right to assert privileged or confidential status or rights in such communications as permitted by law.
The Purposes for which Marriott May Collect, Use, Transfer and Share Personal Data
- Communications and Security: Facilitating communications and safeguarding and maintaining IT infrastructure by using various security tools, office equipment, facilities and other property.
- Business Operations: Operating and managing the IT, communications systems, and facilities, managing product and service development, improving products and services, managing Marriott assets, project management, business continuity, offering services and benefits, and maintaining records relating to business activities.
- Compliance: Complying with legal and other requirements applicable to Marriott's business in all countries or regions in which Marriott operates, record-keeping and reporting obligations, conducting audits, compliance with government inspections and other requests from government or other public authorities, responding to legal process such as subpoenas, pursuing legal rights and remedies, defending litigation and managing any internal complaints or claims (including those received through the hotlines), conducting investigations including reported allegations of wrongdoing, policy violations, fraud, financial reporting concerns, and complying with internal policies and procedures.
Source: Item 23 — RECEIPTS (FDD pages 134–251)
What This Means (2025 FDD)
According to the 2025 Franchise Disclosure Document, Delta Hotels By Marriott has broad access to and rights regarding electronic communications and data within its systems. The Electronic Systems encompass all software, hardware, and electronic access to Delta Hotels By Marriott's systems and data, including reservation, property management, and yield management systems. Delta Hotels By Marriott monitors email and other resources owned by them, and other monitoring activities as permitted by local law.
Delta Hotels By Marriott maintains the right to access, monitor, review, copy, and/or delete any electronic communications made through Marriott-provided services or networks. Franchisees should be aware that there is no right to privacy when using these electronic communication services. Delta Hotels By Marriott also reserves the right to assert privileged or confidential status or rights in such communications as permitted by law.
Delta Hotels By Marriott may collect, use, transfer, and share personal data for several purposes, including communications and security, business operations, compliance, and monitoring. This includes safeguarding IT infrastructure, managing IT and communication systems, improving products and services, complying with legal requirements, and conducting investigations. This extensive access and monitoring capability allows Delta Hotels By Marriott to maintain control over its systems, ensure compliance, and protect its interests, but franchisees must recognize the implications for their own electronic communications and data.