Since when has Ryan Ostrom been the Chief Customer and Digital Officer for Del Taco?

According to Del Taco's 2025 Franchise Disclosure Document, Ryan Ostrom has held the position of Chief Customer and Digital Officer since December 2024. He also holds the same position for DRL, JIB Funding, SPV, and JIB Properties since the same date. Prior to this, from March 2022 to December 2024, he was the Executive Vice President, Chief Marketing Officer for Del Taco, as well as for DRL, JIB Funding, SPV, JIB Properties, and JIB since January 2021.

This indicates that Ryan Ostrom has been in a leadership role with Del Taco and its related entities for a considerable period, transitioning from a marketing-focused role to overseeing customer and digital strategy. His prior experience includes serving as Chief Brand Officer for GNC Holdings, LLC, suggesting a background in brand management and marketing before joining Del Taco.

For a prospective franchisee, this information provides insight into the leadership structure and the experience of key personnel within the Del Taco organization. Knowing that the Chief Customer and Digital Officer has a strong background in marketing and has been with the company for several years may be reassuring, as it suggests stability and a focus on customer engagement and digital innovation. Franchisees may want to further investigate Del Taco's digital strategies and customer engagement initiatives to understand how these are implemented at the franchise level.