Does Del Taco have the right to retrieve data from the Licensee's computers?
Del_Taco Franchise · 2025 FDDAnswer from 2025 FDD Document
Access to Data. Licensee agrees that Del Taco and/or its designee shall have the free and unfettered right to retrieve any data and other information from Licensee's computers as Del Taco, in its sole discretion, deems appropriate, including electronically polling the daily sales, computer information and other data of the Licensed Restaurants, with the cost of the retrieval to be borne by Del Taco. Licensee shall backup all data on its computer system daily and comply with any and all other operational requirements required by its franchise or license agreements and any manuals that govern the operation of the Licensed Restaurants.
Source: Item 23 — RECEIPTS (FDD pages 59–325)
What This Means (2025 FDD)
According to Del Taco's 2025 Franchise Disclosure Document, Del Taco has the right to retrieve data from the licensee's computers. Del Taco and/or its designee has the right to retrieve any data and other information from the licensee's computers as Del Taco deems appropriate. This includes electronically polling the daily sales, computer information, and other data of the licensed restaurants. The cost of this retrieval is to be borne by Del Taco.
This means that as a Del Taco franchisee, you must allow Del Taco to access your computer systems to gather data. This data can include sales information and other operational data. It is important to note that Del Taco covers the cost of the data retrieval itself.
As a franchisee, you are responsible for backing up all data on your computer system daily and complying with all operational requirements outlined in the franchise or license agreements and any manuals governing the operation of the licensed restaurants. This ensures that you have a copy of your data in case of any issues during Del Taco's data retrieval process and that you are following the brand's operational guidelines.