What should a prospective franchisee do if the Del Taco Disclosure Document is not delivered on time or contains false/misleading information?

According to Del Taco's 2025 Franchise Disclosure Document, if the document is not delivered on time or contains false or misleading statements or material omissions, a violation of federal and state law may have occurred. In such a case, the prospective franchisee should report this to the Federal Trade Commission (FTC) in Washington, D.C. 20580, and to the applicable state agency listed on Exhibit A of the Disclosure Document.

This instruction is crucial for potential Del Taco franchisees as it outlines their rights and the steps they can take to protect themselves if they believe they have been provided with inadequate or incorrect information during the franchise purchasing process. The FDD is a critical document that provides essential details about the franchise system, costs, and obligations. Receiving it on time and ensuring its accuracy is vital for making an informed investment decision.

By reporting any discrepancies or delays, a prospective franchisee can help ensure compliance with franchise laws and potentially avoid entering into an agreement based on misinformation. This also helps regulatory bodies monitor and enforce franchise regulations, contributing to a fairer and more transparent franchising environment. Exhibit A, referenced in the disclosure, typically lists the relevant state agencies responsible for franchise regulation, providing franchisees with the specific contact information needed to report issues in their state.