What phone number should the Licensee call to request Support Services from Del Taco?

According to Del Taco's 2025 Franchise Disclosure Document, a licensee can request support services by calling the Del Taco Help Desk at (949) 462-7499. Del Taco provides support services to licensees, including covered services and billable services, if the licensee cannot obtain the services of an approved vendor for the software and covered equipment, according to Del Taco's standards, which may change.

To facilitate these support services, the licensee must operate the covered equipment according to Del Taco's and the manufacturer's instructions. Del Taco may perform on-site services such as computer and software installation and upgrades, as well as on-site troubleshooting and repairs.

The licensee is responsible for paying the billable services fees for any services performed by Del Taco at the licensed restaurant, as well as the costs of travel for a Del Taco representative to the restaurant. As part of the covered services, Del Taco will also install menu changes and price updates on the licensee's personal computer periodically, as reasonably requested by the licensee. Del Taco does not provide additional services for alternate concepts or products that are not part of the standard Del Taco Restaurant system unless approved in writing by Del Taco.