After opening a Del Taco restaurant, how many Shift Managers must be trained and certified by Del Taco?
Del_Taco Franchise · 2025 FDDAnswer from 2025 FDD Document
After the Restaurant has opened, Del Taco may, at its option, assist Franchisee in the training of management and crew to promote the proper use of the System.
Franchisee at all times shall maintain at least one certified Restaurant Manager in the Restaurant and shall have a combination of nine additional Shift Managers trained and certified by Del Taco for the Restaurant.
Franchisee shall have sole authority and discretion regarding all employment matters, including hiring, firing, discipline, compensation, benefits, and scheduling.
Franchisee is solely responsible for ensuring its managers and employees are adequately trained and supervised.
Del Taco may make training available to all future management employees of Franchisee.
Every future manager must complete, to Del Taco's satisfaction, the pre-opening management training described in Section 5.4 above, and receive certification by Del Taco.
If a Restaurant Manager's position becomes vacant, Franchisee shall fill the vacancy within 60 days with a fully-trained and certified Restaurant Manager.
Source: Item 22 — CONTRACTS (FDD pages 58–59)
What This Means (2025 FDD)
According to Del Taco's 2025 Franchise Disclosure Document, after opening a Del Taco restaurant, a franchisee must ensure that a combination of nine Shift Managers are trained and certified by Del Taco. This is in addition to maintaining at least one certified Restaurant Manager at all times.
This requirement ensures that the restaurant has a sufficient number of trained personnel to properly manage day-to-day operations. Shift Managers are responsible for overseeing shift operations and personnel under the supervision of the Restaurant Manager and Operating Principal.
The franchisee is responsible for all employment matters, including hiring, firing, discipline, compensation, and scheduling. However, Del Taco may make training available to all future management employees, and every future manager must complete Del Taco's pre-opening management training and receive certification. If a Restaurant Manager position becomes vacant, the franchisee must fill it within 60 days with a fully trained and certified Restaurant Manager.