Through what methods does Del Taco provide periodic advice, consultation, and assistance to franchisees?

According to Del Taco's 2025 Franchise Disclosure Document, Del Taco provides periodic advice, consultation, and assistance to franchisees through various methods. These include personal visits, telephone calls, online communications, mail, e-mail, or bulletins made available as Del Taco deems necessary. This multifaceted approach ensures franchisees can receive support and guidance through different channels, allowing for flexibility and accessibility.

This support is crucial for franchisees as it helps them navigate the challenges of operating a Del Taco restaurant. The availability of advice through different communication methods means franchisees can quickly address issues and receive timely guidance from Del Taco. The bulletins, brochures, and reports that Del Taco publishes periodically also keep franchisees informed about the latest plans, policies, research, developments, and activities within the Del Taco system.

Del Taco may also establish a Franchise Advisory Council comprised of six franchisee representatives selected by them. The FAC serves in an advisory capacity, and Del Taco has the right to change, dissolve and reform the council. This council allows for franchisee input and feedback, which can help Del Taco improve its support and guidance. This type of advisory council is common in franchising, as it helps to foster a collaborative relationship between the franchisor and franchisees.

Overall, the periodic advice, consultation, and assistance provided by Del Taco are designed to help franchisees operate their restaurants successfully and maintain the standards of the Del Taco system. The combination of direct communication, published materials, and the Franchise Advisory Council ensures that franchisees have access to the information and support they need.