What kind of compliance program must a Del Taco franchisee implement and maintain for their restaurant?
Del_Taco Franchise · 2025 FDDAnswer from 2025 FDD Document
You must implement and maintain an approved Payment Card Industry (PCI) compliance program for the Restaurant that complies with the specifications set forth in the Manuals. You must engage the services of PCI compliance vendors to provide the services that we designate. We have the right, but are not obligated, to engage a vendor to provide some or all of the PCI compliance services for your benefit at your expense. We have engaged NuArx to provide PCI compliance services to Del Taco System Restaurants. You must submit PCI compliance reports to us or our designee in the manner and frequency we set in the Manuals. You must use such related computer hardware and/or software that we may designate or approve in the manner that we designate or approve. You must also use an Internet service provider of whom we have approved.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 28–30)
What This Means (2025 FDD)
According to Del Taco's 2025 Franchise Disclosure Document, franchisees are required to implement and maintain an approved Payment Card Industry (PCI) compliance program for their restaurant. This program must adhere to the specifications outlined in Del Taco's manuals. Franchisees are obligated to use PCI compliance vendors designated by Del Taco to provide the necessary services.
Del Taco retains the right, but not the obligation, to engage a vendor to provide PCI compliance services for the franchisee's benefit, with the franchisee bearing the expense. Currently, Del Taco has engaged NuArx to provide PCI compliance services to Del Taco System Restaurants. Franchisees must submit PCI compliance reports to Del Taco or its designee, following the manner and frequency set forth in the manuals.
Furthermore, franchisees are required to use designated or approved related computer hardware and/or software, as well as an approved Internet service provider. These measures are in place to ensure quality control, protect the brand's reputation, and maintain consistency across all Del Taco restaurants. The FDD indicates that Del Taco has one approved vendor for PCI compliance.