factual

What is the franchisee's responsibility regarding the standardization of advertising and marketing programs for Del Taco?

Del_Taco Franchise · 2025 FDD

Answer from 2025 FDD Document

anager trained and approved by Del Taco), or third party to

undertake any of the management or operational functions of the Restaurant. Franchisee shall not be managed or otherwise controlled by any individual not identified as its Operating Principal or owner.

6. Advertising and Marketing.

Recognizing the value of advertising and marketing, and the importance of the standardization of advertising and marketing programs to the furtherance of the goodwill and public image of the System, the parties agree as follows:

  • 6.1 Marketing Fee Expenditure. Del Taco shall use the Marketing Fee for any and all costs of maintaining, administering, directing, conducting, creating and/or otherwise preparing advertising, marketing, public relations and/or promotional programs and materials, and any other activities which Del Taco believes will enhance the image of the System, including the costs of preparing and/or conducting: media advertising campaigns; social media campaigns; direct mail advertising; marketing surveys and other public relations activities; employing advertising and/or public relations agencies to assist therein; brand research and development; developing and hosting marketing, brand development and enhancement, and customer engagement seminars for franchisees; purchasing promotional items; creating menu boards; developing new or modified trade dress and marks; point-of-purchase (POP) materials; design and photographs; conducting and administering visual merchandising, and other merchandising programs; purchasing media space or time (including all associated fees and expenses); administering regional and multi-regional marketing and advertising programs; market research and customer satisfaction surveys; developing and implementing customer loyalty and gift card programs; customer retention programs; the creative development of, and actual production associated with, premium items, giveaways, promotions, contests, public relation events, and charitable or non-profit events; developing, implementing and maintaining an electronic commerce website and/or related strategies; maintaining and developing one or more websites devoted to the System and/or the "Del Taco" brand; providing promotional and other marketing materials and services to the Del Taco restaurants operated under the System; the salaries of Del Taco's employees to the extent such employees provide services in conjunction with the System marketing activities; and all administrative and internal costs and expenses incurred in connection with the above. Del Taco or its designee shall have the right to direct all advertising programs, as well as all aspects thereof, including the concepts, materials, and media used in such programs and the placement and allocation thereof. Franchisee agrees and acknowledges that Del Taco's expenditures from the marketing fees are intended to maximize general public recognition, acceptance, perception of, and use of the System; and that Del Taco and its designee are not obligated, in administering the marketing fee expenditures, to make expenditures for Franchisee which are equivalent or proportionate to Franchisee's contribution, or to ensure that any particular franchisee benefits directly or pro rata from such expenditures.
  • 6.2 Local Advertising and Promotion. All local advertising and promotion by Franchisee shall be in such media, and of such type and format as Del Taco may approve; shall be conducted in a dignified manner; shall conform to such standards and requirements as Del Taco may specify; and shall comply with all applicable laws. Franchisee shall not use any advertising or promotional plans or materials unless and until Franchisee has received written approval from Del Taco, pursuant to the procedures and terms set forth in Section 6.4 below. Franchisee shall comply with all of Del Taco's written instructions, policies, procedures, and restrictions regarding advertising and marketing within the Protected Area, outside of Franchisee's Protected Area, and in areas that may be territories assigned to other Del Taco Restaurants or franchisees (including, without limitation, rules regarding honoring of gift certificates, stored value cards, and promotions).
  • 6.3 Costs of Local Advertising and Promotion. As used in this Agreement, the term "Local Advertising and Promotion" shall consist only of the direct costs of purchasing and producing advertising materials (including, but not limited to, camera ready advertising and point of sale materials), media (space

or time), and those direct out of pocket expenses related to costs of advertising and sales promotion spent by Franchisee in the Protected Area, advertising agency fees and expenses, postage, shipping, telephone, and photocopying; however, the parties expressly agree that advertising and sales promotion shall not include costs or expenses incurred by or on behalf of Franchisee in connection with any of the following:

  • 6.3.1 Salaries and expenses of any employees of Franchisee, including salaries or expenses for attendance at advertising meetings or activities, or incentives provided or offered to such employees, including discount coupons; or
  • 6.3.2 Charitable, political, or other contributions or donations, whether in cash, food, or services;
    • 6.3.3 The value of discounts provided to customers; or
    • 6.3.4 The cost of food items.
  • 6.4 Approvals. For all proposed Local Advertising and Promotion, Franchisee shall submit samples of such plans and materials to Del Taco in the manner that Del Taco prescribes, for Del Taco's review and prior written approval (except with respect to prices to be charged by Franchisee).

Source: Item 22 — CONTRACTS (FDD pages 58–59)

What This Means (2025 FDD)

According to Del Taco's 2025 Franchise Disclosure Document, franchisees must adhere to specific guidelines to maintain standardization in advertising and marketing. Del Taco retains the authority to direct all advertising programs, including the concepts, materials, media, and placement. This ensures a consistent brand image and message across all locations. Franchisees acknowledge that marketing fee expenditures are intended to maximize public recognition of the Del Taco system, and there's no guarantee that expenditures will directly benefit each franchisee proportionally to their contribution.

For local advertising and promotion, franchisees must obtain written approval from Del Taco for all advertising and promotional plans and materials. This includes ensuring that all local advertising is conducted in a dignified manner, conforms to Del Taco's standards, and complies with all applicable laws. Franchisees must also follow Del Taco's written instructions, policies, procedures, and restrictions regarding advertising and marketing, both within and outside their protected area, to avoid conflicts with other Del Taco restaurants or franchisees.

The term "Local Advertising and Promotion" is defined as the direct costs of purchasing and producing advertising materials, media space or time, and direct out-of-pocket expenses related to advertising and sales promotion within the franchisee's protected area. This includes advertising agency fees and expenses, postage, shipping, telephone, and photocopying. However, it explicitly excludes costs or expenses incurred in connection with certain activities, though the document excerpt does not specify what those activities are. This level of control allows Del Taco to maintain a consistent brand image while still allowing for some local marketing efforts, provided they align with the company's overall strategy and standards.

Del Taco may also provide franchisees with merchandising, marketing, and other related advice as it deems advisable and develops from time to time. Franchisees are also expected to offer for sale and honor any incentive, convenience, or loyalty programs that Del Taco institutes, complying with the company's standards and procedures for these programs. This ensures that all Del Taco locations participate in and uphold the same marketing and promotional efforts, contributing to a unified brand experience for customers.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.