What fees are the Licensee required to pay for Billable Services performed by Del Taco?
Del_Taco Franchise · 2025 FDDAnswer from 2025 FDD Document
icensee pay the cost of the subscription fee.
Software Maintenance and Support Services Fee. Beginning after the opening date of each Licensed Restaurant, Licensee shall pay per Licensed Restaurant a Software Maintenance Fee for the UltraBOS Back Office Software (if applicable) and a Support Services Fee for the Covered Services as set forth on Exhibit A. Del Taco may, in its sole discretion, increase the Software Maintenance and Support Services Fee effective upon 30 days' prior written notice to Licensee, to the then current fee being charged new Del Taco franchisees.
Billable Services Fees. The applicable rates for Billable Services will be communicated to Licensee prior to commencing services. Del Taco will send periodic invoices to Licensee for the Billable Services Fees, which are due upon receipt.
Travel Charges. Licensee shall pay for travel expenses for Del Taco technicians in connection with Billable Services. Travel expenses include hotel, food, rental car, tolls, parking and other related and necessary out-of-pocket travel expenses.
Source: Item 23 — RECEIPTS (FDD pages 59–325)
What This Means (2025 FDD)
According to Del Taco's 2025 Franchise Disclosure Document, a licensee is required to pay Billable Services Fees for any Billable Services performed by Del Taco at a Licensed Restaurant. The rates applicable for these Billable Services will be communicated to the licensee before the services begin. Del Taco will send periodic invoices for these fees, which are due upon receipt.
Billable Services that Del Taco may perform include on-site services such as computer and software installation, computer and software upgrades, and on-site troubleshooting and repairs. In addition to the Billable Services Fees, the licensee is also responsible for covering travel expenses for Del Taco technicians related to these services. These travel expenses encompass costs like hotel, food, rental car, tolls, parking, and other necessary out-of-pocket travel expenses. These travel charges are due to Del Taco within 30 days of receiving the invoice.
Prospective Del Taco franchisees should be aware of these potential costs, as they can add to the overall investment. It is important to clarify the typical rates for Billable Services and understand the circumstances under which these services are commonly required. This will help in budgeting and financial planning for the franchise operation. Franchisees should also inquire about the possibility of using approved vendors for these services, as this may offer a more cost-effective alternative to using Del Taco's direct services.