Who bears the cost of data retrieval from the Licensee's computers by Del Taco?
Del_Taco Franchise · 2025 FDDAnswer from 2025 FDD Document
Access to Data. Licensee agrees that Del Taco and/or its designee shall have the free and unfettered right to retrieve any data and other information from Licensee's computers as Del Taco, in its sole discretion, deems appropriate, including electronically polling the daily sales, computer information and other data of the Licensed Restaurants, with the cost of the retrieval to be borne by Del Taco. Licensee shall backup all data on its computer system daily and comply with any and all other operational requirements required by its franchise or license agreements and any manuals that govern the operation of the Licensed Restaurants.
Source: Item 23 — RECEIPTS (FDD pages 59–325)
What This Means (2025 FDD)
According to Del Taco's 2025 Franchise Disclosure Document, Del Taco bears the cost of retrieving data from the licensee's computers. Specifically, Del Taco has the right to retrieve data and other information from the licensee's computers as it deems appropriate, including polling daily sales and computer information.
This means that franchisees are not directly responsible for covering the expenses associated with Del Taco accessing their computer systems for data collection. This could include costs related to the retrieval process itself, such as software or personnel expenses incurred by Del Taco.
However, the franchisee is responsible for maintaining their computer systems and ensuring data is backed up daily. The franchisee is also responsible for site preparation necessary for software installation, including electrical, air conditioning, and cables. Additionally, the franchisee must provide a dedicated data line and high-speed internet connection as specified by Del Taco.