What training must a Degree Wellness General Manager complete before commencing their role?
Degree_Wellness Franchise · 2025 FDDAnswer from 2025 FDD Document
ce policies required by Paragraph 10.8 of this Agreement, or have provided us with appropriate alternative evidence of insurance coverage and payment of premiums as we have requested; and (6) we have approved any marketing, advertising, and promotional materials you desire to use, as provided in Paragraph 11.2 of this Agreement.
4. TRAINING.
- 4.1 General Manager. At your request, we may, but are not obligated to, agree for you to employ a general manager to operate the Franchise ("General Manager"). The term "General Manager" means an individual with primary day-to-day responsibility for the Franchise's operations, and may or may not be you (if you are an individual) or a Principal Owner, officer, director, or employee of yours (if you are other than an individual). We may or may not require that the General Manager have an equity interest in the Franchise. The General Manager will be obligated to devote his or her full time, best efforts, and constant personal attention to the Franchise's operations, and must have full authority from you to implement the System at the Franchise. You must not hire any General Manager or successor General Manager without first receiving our written approval of such General Manager's qualifications. Each General Manager and successor General Manager must attend and complete our Initial Training (as defined herein) prior to commencing the role of General Manager. No General Manager may have any interest in or business relationship with any business competitor of your franchise. Each General Manager must sign a written agreement, in a form approved by us, to maintain confidential our Confidential Information described in Paragraph 9.1, to abide by non-solicitation and non-disparagement covenants, and to abide by the covenants not to compete described in Paragraph 9.3. We can provide a form for this required written agreement, however, our form is subject to review by your attorney for compliance with all local laws and rules. You must forward to us a copy of each such signed agreement. If we determine, in our sole discretion, during or following completion of the Initial Training program, that your General Manager (if any) is not qualified to act as General Manager of the Franchise, then we have the right to require you to choose (and obtain our approval of) a new individual for that position.
- 4.2 Training. You acknowledge that it is very important to the operation of the Franchise that you and your employees receive appropriate training. To that end, you agree as follows:
a. At least 30 days before the Franchise opens for business, you and your staff that we designate must attend our initial training program for your Franchise (the "Initial Training") at the time and place we designate. The Initial Training which consists of two distinct types of training: business-related training and technical service-related training. You (if you are an individual), the Principal Owners (if you are a legal entity), your General Manager (if any) must complete this initial training program to our satisfaction.
The business-related portion of the Initial Training ("Business Training") will take place at a location and time that Franchisor designates, and only after you have executed a lease for the Franchised Business, provided, however, that Franchisor reserves the right to delay this portion of the Initial Training program until such time as you have completed all pre-initial training items set forth in the Manuals.
Up to two individuals may attend the "Business Training" portion of the Initial Training program without additional charge. If the Principal Owner is not the General Manager, both the Principal Owner and the General Manager must attend the Business Training. If the General Manager is also the Principal Owner, then one other employee may attend without charge. At your request, Franchisor may permit additional individuals to attend the Business Training, subject to space availability and payment of Franchisor's then-current tuition. You are responsible for all costs and expenses of complying with Franchisor's Business Training requirements including, without limitation, tuition and registration costs, and salary, travel, lodging, and dining costs for all of your employees who participate in and attend the Business Training".
The Initial Training currently includes classroom, online self-directed instruction, and instudio Franchise operation training. Our business-related initial training program will be held at a classroom facility that we designate in the Ann Arbor, Michigan area, although we reserve the right to designate another training facility. In-studio training will be completed at your studio location.
If we, in our sole discretion, determine that any General Manager or employee is unable to satisfactorily complete such Initial Training program, then you must not hire that person, and must hire a substitute General Manager or employee (as the case may be), who must enroll in the Initial Training program within 15 days thereafter, and complete the Initial Training to our satisfaction.
Source: Item 23 — Receipts (FDD pages 66–257)
What This Means (2025 FDD)
According to Degree Wellness's 2025 Franchise Disclosure Document, a General Manager must attend and complete the Initial Training program before starting their role. This Initial Training consists of two parts: business-related training and technical service-related training. The General Manager, along with the franchisee (if an individual) or the Principal Owners (if the franchisee is a legal entity), must complete this initial training program to Degree Wellness's satisfaction.
The business-related portion of the Initial Training takes place at a location and time designated by Degree Wellness, but only after the franchisee has executed a lease for the Franchised Business. Degree Wellness reserves the right to delay this portion of the training until all pre-training items in the manuals are completed. Up to two individuals can attend the Business Training without additional charge; if the Principal Owner is not the General Manager, both must attend. The training includes classroom, online self-directed instruction, and in-studio Franchise operation training. The business-related initial training program is typically held in Ann Arbor, Michigan, but Degree Wellness reserves the right to change the location. In-studio training is completed at the franchisee's studio location.
The franchisee is responsible for all costs associated with the Business Training, including tuition and registration, as well as salary, travel, lodging, and dining costs for all participating employees. If Degree Wellness determines that a General Manager is unable to satisfactorily complete the Initial Training, the franchisee must not hire that person and must find a substitute who enrolls in the training within 15 days. Additionally, any General Manager must obtain all licenses and certifications required by law before assuming responsibilities at the Degree Wellness franchise.