Who is responsible for hiring, training, and supervising administrative staff at a Degree Wellness Studio?

According to Degree Wellness's 2025 Franchise Disclosure Document, the Management Company is responsible for hiring, training, scheduling, supervising, and managing all administrative and office staff of both the Studio Management Business and the Studio itself. However, this responsibility has a specific exception: the Licensed Provider, not the Management Company, is solely responsible for assigning and supervising staff for the purposes of providing the actual Studio Services. This division of responsibility is a key aspect of the Degree Wellness franchise model.

In practical terms, this means the Management Company handles the administrative side of staffing, ensuring the studio is adequately staffed with personnel to manage office tasks, patient scheduling, and other non-clinical functions. The Licensed Provider, on the other hand, retains control over the staff directly involved in delivering health and wellness services to patients. This distinction allows the Licensed Provider to focus on the clinical aspects of the business while the Management Company handles the general administrative burden.

This division of labor could have several implications for a prospective franchisee. The Management Company benefits from streamlined administrative processes and consistent staffing practices across the Degree Wellness system. The Licensed Provider retains autonomy over the clinical services provided, ensuring quality and compliance with professional standards. However, potential franchisees should carefully consider the coordination and communication required between the Management Company and the Licensed Provider to ensure smooth operations and avoid conflicts regarding staff management.