Does Degree Wellness provide specifications for the computer and billing system?
Degree_Wellness Franchise · 2025 FDDAnswer from 2025 FDD Document
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We are not required to spend ANY amount in advertising in your territory.
Computer System and Billing System
You must purchase and use the computer hardware and software and billing system (collectively, "Computer System") that we periodically designate to operate your Degree Wellness franchise. You must obtain the Computer System, software licenses, maintenance and support services, and other related services from the suppliers we specify (which may be limited to us and/or our affiliates). The Computer System will store and generate customer management and accounting, billing, and credit card information. The estimated initial cost of purchasing your Computer System will range from to . We may periodically modify the specifications for, and components of, the Computer System. These modifications and/or other technological developments or events may require you to purchase, lease, and/or obtain by license new or modified computer hardware and/or software and obtain service and support for the Computer System. The Franchise Agreement does not limit the frequency or cost of these changes, improvements, upgrades, or updates. We have no obligation to reimburse you for any Computer System costs. Within 60 days after you receive notice from us, you must obtain the components of the Computer System that we designate and ensure that your Computer System, as modified, is functioning properly.
We may charge you a reasonable fee for (i) installing, providing, supporting, modifying, and enhancing any proprietary software or hardware that we develop and license to you; and (ii) other Computer System-related maintenance and support services that we or our affiliates provide to you. If we or our affiliates license any proprietary software to you or otherwise allow you to use similar technology that we develop or maintain, then you must sign any software license agreement or similar instrument that we or our affiliates may require. There is currently no optional or required maintenance fees other that Computer System-related fees identified in Item
- However, the estimated annual expense in maintaining or replacing your computer system is $355 per year.
You will have sole responsibility for: (1) the acquisition, operation, maintenance, repairing and upgrading of your Computer System; (2) the manner in which your Computer System interfaces with our computer system and those of other third parties;
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 32–42)
What This Means (2025 FDD)
According to Degree Wellness's 2025 Franchise Disclosure Document, franchisees must purchase and use the computer hardware and software and billing system that Degree Wellness periodically designates. Franchisees must obtain the computer system, software licenses, maintenance and support services, and other related services from the suppliers Degree Wellness specifies, which may be limited to Degree Wellness and/or its affiliates. The computer system will store and generate customer management and accounting, billing, and credit card information. Degree Wellness may periodically modify the specifications for, and components of, the computer system, potentially requiring franchisees to purchase, lease, or obtain new or modified hardware and software.
The initial cost of purchasing the computer system is not specified in this section, but the estimated annual expense in maintaining or replacing the computer system is $355 per year. Franchisees are solely responsible for the acquisition, operation, maintenance, repairing, and upgrading of their computer system, as well as ensuring it properly interfaces with Degree Wellness's system and those of other third parties. Degree Wellness will have independent, unlimited access to the information the computer system generates, stores, and tracks, including gross revenues and other stored information.
Prospective Degree Wellness franchisees should be aware that the Franchise Agreement does not limit the frequency or cost of changes, improvements, upgrades, or updates to the computer system, and Degree Wellness has no obligation to reimburse franchisees for these costs. Franchisees must obtain the designated components of the computer system within 60 days of receiving notice from Degree Wellness and ensure the modified system functions properly. Client-related health information may be protected by HIPPA if franchisees became covered entities.