What fees may Degree Wellness charge a franchisee for Computer System-related services?
Degree_Wellness Franchise · 2025 FDDAnswer from 2025 FDD Document
of the Computer System that we designate and ensure that your Computer System, as modified, is functioning properly.
We may charge you a reasonable fee for (i) installing, providing, supporting, modifying, and enhancing any proprietary software or hardware that we develop and license to you; and (ii) other Computer System-related maintenance and support services that we or our affiliates provide to you. If we or our affiliates license any proprietary software to you or otherwise allow you to use similar technology that we develop or maintain, then you must sign any software license agreement or similar instrument that we or our affiliates may require. There is currently no optional or required maintenance fees other that Computer System-related fees identified in Item
- However, the estimated annual expense in maintaining or replacing your computer system is $355 per year.
You will have sole responsibility for: (1) the acquisition, operation, maintenance, repairing and upgrading of your Computer System; (2) the manner in which your Computer System interfaces with our computer system and those of other third parties; and (3) any and all consequences that may arise if your Computer System is not properly operated, maintained and upgraded. Unless otherwise provided, we and are affiliates will have no responsibilities for these items.
We will have independent, unlimited access to the information the Computer System generates, stores and tracks, including any information pertaining to your gross revenues and all other information stored by the Computer System. There are no limitations on our ability to access the information and data. Client related health information may be protected by HIPPA if franchisees became covered entities.
EXHIBIT D
OPERATIONS MANUAL TABLE OF CONTENTS
Degree Wellness Confidential Franchise Operations Manual Table of Contents
| Pages: | ||
|---|---|---|
| Section A: Preface | ||
| How to Use This Manual | ||
| Confidentiality Reminder | ||
| Welcome | ||
| Our Mission | ||
| Our Passion | ||
| Our Culture | ||
| Section B: Signature Services | ••••• | |
| Cold Services | ||
| Heat & Light Services | ||
| Other Services | ||
| Injectables | ||
| Section C: Operating Principles | ||
| Franchise Systems and Franchisee Ope | ||
| Site Selection |
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 32–42)
What This Means (2025 FDD)
According to Degree Wellness's 2025 Franchise Disclosure Document, franchisees may be charged fees related to the computer system. Degree Wellness may charge a reasonable fee for installing, providing, supporting, modifying, and enhancing any proprietary software or hardware that they develop and license to the franchisee. Additionally, fees may be charged for other Computer System-related maintenance and support services provided by Degree Wellness or its affiliates. The FDD specifies that there are currently no optional or required maintenance fees other than those related to the Computer System, as identified in Item 6. The estimated annual expense for maintaining or replacing the computer system is $355 per year.
Franchisees are solely responsible for the acquisition, operation, maintenance, repairing, and upgrading of their Computer System, as well as ensuring it properly interfaces with Degree Wellness's system and those of third parties. They also bear the consequences if the Computer System is not properly maintained and upgraded. Degree Wellness and its affiliates have no responsibilities for these items unless otherwise provided.
Degree Wellness has independent, unlimited access to all information generated, stored, and tracked by the Computer System, including gross revenues and other stored data. There are no limitations on their ability to access this information. Client-related health information may be protected by HIPAA if franchisees become covered entities. Franchisees must purchase and use the computer hardware, software, and billing system that Degree Wellness periodically designates to operate their franchise. These items must be obtained from suppliers specified by Degree Wellness, which may include Degree Wellness or its affiliates. The estimated initial cost of purchasing the Computer System is not specified in this excerpt. Degree Wellness may periodically modify the specifications and components of the Computer System, potentially requiring franchisees to purchase, lease, or license new or modified hardware and software, and obtain related service and support. The Franchise Agreement does not limit the frequency or cost of these changes, improvements, upgrades, or updates, and Degree Wellness is not obligated to reimburse franchisees for any Computer System costs. Franchisees must obtain the designated components and ensure the modified Computer System is functioning properly within 60 days of receiving notice from Degree Wellness.