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Under the Crowne Plaza Participation Agreement, what is the Participating Property's obligation regarding communicating the Site Ready Date to IHG?

Crowne_Plaza Franchise · 2025 FDD

Answer from 2025 FDD Document

  • a. As it relates to payments that the Participating Property owes to IHG hereunder, the Participating Property acknowledges and agrees that it is solely responsible to promptly and fully communicate to IHG the expected date by which the Participating Property will be ready for fiber, equipment and other installation required in connection with the provision of Services ("Site Ready Date"). In the event that the Participating Property misses or changes the Site Ready Date after IHG has communicated the Site Ready Date to the Supplier or the Supplier cannot reasonably access the site for the installation (collectively "Customer Not Ready or CNR"), the Participating Property may be assessed a fee in connection thereto, and such fee shall be paid as a part of the payment obligation to IHG as described herein.
  • c. For the purposes of this Participation Agreement, "Customer Not Ready" or "CNR" is defined as when the Participating Property's demarcation point (i) is not reasonably available or otherwise ready for fiber delivery from the Supplier; (ii) is still under construction; (iii) does not have permanent power sources; (iv) secured with a door and lock; or (v) does not have fiber panel or rack unit ready in the location previously communicated to IHG or to the Supplier. The location of fiber panel or rack unit described in (v) shall be determined at the time when the Participating Property and Supplier perform a walkthrough on the site of the Participating Property prior to any work that the Supplier performs ("Walkthrough") in connection with this Participation Agreement. Any fee assessed by the Supplier in connection with a CNR situation shall be paid promptly and in full by the Participating Property.

Source: Item 23 — Receipts (FDD pages 100–424)

What This Means (2025 FDD)

According to Crowne Plaza's 2025 Franchise Disclosure Document, the Participating Property has a responsibility to promptly and fully inform IHG of the expected date when the property will be ready for the installation of fiber, equipment, and other necessary installations related to the provided services; this date is referred to as the "Site Ready Date".

If the Participating Property fails to communicate the Site Ready Date, changes it after IHG has informed the Supplier, or if the Supplier cannot access the site for installation (referred to as "Customer Not Ready or CNR"), the Participating Property may be assessed a fee. This fee will be part of the payment obligation to IHG.

The FDD also defines specific conditions that constitute a "Customer Not Ready" (CNR) situation, such as the demarcation point not being available for fiber delivery, the site being under construction, lacking permanent power sources, being secured with a door and lock, or not having a fiber panel or rack unit ready in the communicated location. Any fees assessed by the Supplier due to a CNR situation must be paid promptly and in full by the Participating Property.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.