Under what conditions will Crowne Plaza be required to settle card transactions?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
We will be required to settle only Card transactions made using Cards of Card Organizations that (a) we support for full acquiring services and (b) you have elected to accept and we have approved. We will not be
obligated to settle with you for any such Card transaction before we have settled for it with the related Card Organization.
- 5.2 Net Settlement. Unless otherwise agreed to in writing to the contrary, all Servicers Fees are deducted daily.
All settlements to you for your transactions will be net of Credits, adjustments, Servicers Fees, Third Party Based Fees, Chargebacks, and any other amounts then due from you.
Source: Item 23 — Receipts (FDD pages 100–424)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, Crowne Plaza will only be required to settle card transactions made using cards from card organizations that the company supports for full acquiring services and that the franchisee has elected to accept and Crowne Plaza has approved. Crowne Plaza is not obligated to settle a card transaction before they have settled it with the related card organization.
Settlements to the franchisee for transactions will be net of credits, adjustments, servicer's fees, third-party based fees, chargebacks, and any other amounts then due from the franchisee. Unless otherwise agreed to in writing, all servicer's fees are deducted daily.
This means that as a Crowne Plaza franchisee, you are only able to accept cards that Crowne Plaza has an agreement with. You will not receive the full amount of your sales from card transactions because Crowne Plaza will deduct fees and other costs from the gross sales.