Under what circumstances will Crowne Plaza not be required to pay charges for services initially invoiced?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
tercard products (however, Processor also will assist you with any such problems).
7.2 Important Client Responsibilities:
- (a) Ensure compliance with Cardholder data security and storage requirements.
- (b) Maintain fraud and Chargebacks below Card Organization thresholds.
- (c) Review and understand the terms of the Agreement.
- (d) Comply with Card Organization Rules.
- (e) Retain a signed copy of this Disclosure Page.
- (f) You may download Visa's Rules from its website: https://usa.visa.com/.
- (g) You may download Mastercard's rules from its website: https://www.mastercard.us/en-us.html
By its signature below, Client acknowledges that it has received and read, and Client agrees to, (1) the Application, (2) the MPA Addendum, (3) the Fee Schedule (including the Interchange Rate Schedule and Debit Network Fee Schedule), (4) the Your Payments Acceptance Guide, and (5) these Terms and Conditions.
| No alterations or changes to the Agreement will be accepted; any alterations or changes made are null and void and have no force or effect. | ||
|---|---|---|
| X | Client's Business Principal: Signature (Please sign below): | |
| Title | Date |
EXHIBIT G-5-1
IHG DIRECT PARTICIPATION AGREEMENT
This Participation Agreement ("Participation Agreement") is made between Six Continents Hotels, Inc., a Delaware corporation ("IHG") and you (the "Participating Property").
WHEREAS, IHG has negotiated contracts with certain suppliers of goods and services through relationship with group purchasing organizations and numerous other suppliers and distributors of goods and services ("Supplier or Suppliers").
WHEREAS, IHG and Suppliers have agreed in certain instances that IHG may provide these goods and services to Participating Properties and the vehicle for doing so shall be entering into this Participation Agreement between IHG and the Participating Property.
NOW, THEREFORE, in consideration of the recitals above and the mutual covenants and obligations in this Participation Agreement, IHG and the Participating Property acknowledge and agree as follows:
- Services. IHG shall facilitate the provision to the Participating Property of the services identified on Exhibit 1 hereto ("Services") and further described in this Participation Agreement in accordance with the terms of this Participation Agreement. Participatin
Source: Item 23 — Receipts (FDD pages 100–424)
What This Means (2025 FDD)
The 2025 Crowne Plaza Franchise Disclosure Document outlines specific scenarios where a Participating Property (franchisee) might face fees or charges related to services, but it does not explicitly state conditions under which a franchisee is exempt from paying invoiced charges. However, it does mention scenarios where fees may be assessed.
According to Item 23, if a Participating Property modifies the Site Ready Date after IHG has communicated this date to the Supplier, or if the Supplier cannot reasonably access the site for installation, the Participating Property may be assessed a fee. Similarly, if the Participating Property cancels the required installation for the provision of Services, a cancellation fee may be assessed. These fees become part of the payment obligation to IHG.
While the document details when fees can be charged, it lacks explicit information on when a Crowne Plaza franchisee would be exempt from paying invoiced charges. A prospective franchisee should seek clarification from Crowne Plaza regarding specific circumstances that would warrant a waiver of invoiced fees. This could include scenarios such as errors in the invoice, failure of IHG to provide the services as agreed, or other disputes over the charges.