factual

Under what circumstances is a Crowne Plaza licensee required to reimburse IHG for expenses?

Crowne_Plaza Franchise · 2025 FDD

Answer from 2025 FDD Document

to Licensee.

D. Annual Financial Statements.

If requested by IHG, Licensee will submit to IHG as soon as available but not later than 90 days after such request, and in a format as reasonably required by IHG, complete financial statements for the prior year. Licensee will certify them to be true and correct and to have been prepared in accordance with generally accepted accounting principles and the Uniform System, consistently applied, and any false certification will be a breach of this License.

8. Indemnity and Insurance:

A. Indemnity.

Licensee will indemnify IHG, its Affiliates and each of their respective officers, directors, employees, agents, successors and assigns (collectively, the "Indemnitees") against, hold them harmless from, and promptly reimburse them for all payments of money (fines, damages, legal fees, expenses, settlement amounts, judgments, etc.) by reason of any claim, demand, tax, penalty, or judicial or administrative investigation, arbitration action or proceeding whenever asserted or filed (even where negligence of any of the Indemnitees is alleged), regardless of whether any of the foregoing is reduced to judgment, arising from any claimed occurrence at or related to the Hotel or any act, error, neglect, omission or obligation of Licensee or anyone associated or affiliated with Licensee or the Hotel. Licensee agrees to give IHG written notice of any such judicial or administrative investigation or proceeding or any other event that could be the basis for a claim for indemnification by any Indemnitee within three days of Licensee's knowledge of it. At the election of IHG, Licensee will also defend IHG and/or the other Indemnitees against the indemnified matters. In any event, IHG will have the right, through counsel of its choice, to control any matter to the extent it could directly or indirectly affect IHG and/or any of the other Indemnitees. IHG will have the right, at any time it considers appropriate, to offer, order, consent or agree to settlements or take any other remedial or corrective actions it considers expedient with respect to any action, suit, proceeding, claim, demand, inquiry or investigation if, in IHG's sole judgment, there are reasonable grounds to do so. Under no circumstance will IHG or any of the other Indemnitees be required to seek recovery from third parties or otherwise mitigate its or their losses to maintain a claim against Licensee. Licensee agrees that any failure to pursue recovery from third parties or mitigate loss will in no way reduce the amounts recoverable by IHG or any of the other Indemnitees from Licensee. Licensee agrees to pay IHG all expenses, including attorneys' fees and court costs, incurred by IHG or any of the other Indemnitees, and

their successors and assigns, to remedy any defaults of or enforce or defend itself or any rights under this License (including without limitation any claim, cross-claim or counter-claim brought by Licensee), to effect termination of this License or collect any amounts due under this License.

**B.

Source: Item 23 — Receipts (FDD pages 100–424)

What This Means (2025 FDD)

According to Crowne Plaza's 2025 Franchise Disclosure Document, a licensee is required to reimburse IHG (InterContinental Hotels Group) under specific circumstances related to claims, legal matters, and optional services. The licensee must indemnify IHG and its affiliates, holding them harmless and reimbursing them for all payments of money, including fines, damages, legal fees, expenses, settlement amounts, and judgments, arising from any claim related to the hotel or any act or omission of the licensee. This obligation extends to covering IHG's expenses, including attorneys' fees and court costs, incurred in connection with such claims.

Additionally, the licensee may incur reimbursable expenses for optional advertising materials ordered from IHG for local and regional marketing programs. These charges are considered reasonable and are for materials that the licensee chooses to obtain from IHG. Furthermore, if the licensee accepts optional products or services from IHG, charges may be applied according to current practices or as developed in the future.

Licensees are also responsible for covering their own travel, lodging, and other expenses related to attending required or optional training services and programs provided by IHG. Reasonable charges may also be assessed for training materials. Therefore, reimbursement is required not only for liabilities arising from the licensee's actions or hotel operations but also for utilizing optional services and resources offered by IHG, as well as for costs associated with training programs.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.