Who must sign the post-renovation certification for voluntary renovations at a Crowne Plaza franchise?

According to Crowne Plaza's 2025 Franchise Disclosure Document, for voluntary renovations, the post-renovation certification, which is submitted after an inspection of as-built conditions, must be signed by the Licensee. In the context of franchising, the Licensee refers to the franchisee who has been granted the license to operate a Crowne Plaza hotel.

This requirement ensures that the franchisee takes responsibility for confirming that the voluntary renovations meet the necessary standards and requirements. The certification confirms compliance with accessibility standards, the Travelers with Disabilities Section of the brand standards, and InterContinental Hotels Group Design & Construction standards. These standards mandate adherence to Title III of the Americans with Disabilities Act (ADA), including the 1991 and/or 2010 ADA Standards for Accessible Design, and all other relevant accessibility regulations.

By requiring the franchisee's signature on the post-renovation certification, Crowne Plaza holds the franchisee accountable for the quality and compliance of the renovations. This process helps maintain brand standards and ensures that all Crowne Plaza locations are accessible and meet legal requirements. It is important for prospective franchisees to understand this obligation and ensure they have the resources and expertise to properly oversee and certify any voluntary renovations.