What services are included in IHG Revenue Services for Crowne Plaza hotels?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
IHG Revenue Services is a service that includes but is not limited to (1) revenue management advisory services and (2) Yielding, Pricing & Inventory Management services performed in cooperation with your Hotel.
IHG Commercial Services is a broader program that includes but is not limited to: (1) revenue management advisory services; (2) Yielding, Pricing & Inventory Management advisory services; (3) sales & property support advisory services; and (4) digital marketing and activation services performed in cooperation with your Hotel. This program combines IHG Revenue Services with additional commercial and field marketing services.
From time to time, SCH may require that Crowne Plaza branded Hotels participate in IHG Commercial and IHG Revenue Services. These services will require the payment of additional fee, and you must sign either the IHG Commercial Services Agreement, attached or the IHG Revenue Services Agreement attached both attached as Exhibit G-2 to this disclosure document. The agreement terminates twelve (12) months from the effective date or either party may terminate the agreement upon ninety (90) days' advance written notice. The agreement will also terminate if the Hotel participates with an uncertified third-party intermediary. The term is automatically renewed for successive one-year periods unless at least thirty (30) days' written notice is given before the end of the current term.
If a Hotel is operated by a first time Holiday owner-operator or is converted from a competitor brand, the Hotel will be required to join IHG Commercial Services for at least the first year of operation of the Hotel.
Source: Item 6 — OTHER FEES (FDD pages 31–51)
What This Means (2025 FDD)
According to the 2025 FDD, IHG Revenue Services for Crowne Plaza hotels includes revenue management advisory services and Yielding, Pricing & Inventory Management services. These services are performed in cooperation with the hotel. IHG may require Crowne Plaza hotels to participate in IHG Commercial and IHG Revenue Services from time to time.
IHG Commercial Services is a broader program that includes the services offered in IHG Revenue Services, as well as sales & property support advisory services, and digital marketing and activation services. If a Crowne Plaza hotel is operated by a first time Holiday owner-operator or is converted from a competitor brand, the hotel will be required to join IHG Commercial Services for at least the first year of operation.
Participating in IHG Commercial and IHG Revenue Services will require the payment of additional fees, and the franchisee must sign either the IHG Commercial Services Agreement or the IHG Revenue Services Agreement. The agreement terminates twelve months from the effective date, but either party may terminate the agreement with ninety days' advance written notice. The agreement will also terminate if the hotel participates with an uncertified third-party intermediary. The term is automatically renewed for successive one-year periods unless at least thirty days' written notice is given before the end of the current term.