Who is responsible for all fees arising from Third Party Services used by a Crowne Plaza franchisee?

According to the 2025 Crowne Plaza Franchise Disclosure Document, the franchisee is solely and exclusively responsible for all fees, charges, and other amounts arising from Third Party Services. This includes any amounts the franchisee owes to Third Parties and any amounts that Third Parties owe to Crowne Plaza or Card Organizations.

This means that Crowne Plaza franchisees must carefully review and understand all terms and conditions for any Third Party Services they use. They are also responsible for determining whether these services can meet their specific needs and requirements. The franchisee is also responsible for the integration and interaction between Third Party Services and the services provided by Crowne Plaza.

Crowne Plaza is not responsible for Third Party Services or the providers of these services, even if they recommend them to the franchisee. The franchisee also assumes all risks associated with downloading, accessing, or obtaining content through Third Party Services. Providers of Third Party Services may have their own websites, and Crowne Plaza has no liability for these websites, and their privacy policies do not apply when a franchisee visits them.

In practical terms, this means a Crowne Plaza franchisee needs to conduct thorough due diligence on any third-party service they intend to use, carefully examining contracts and assessing the potential financial and operational risks. This is a common arrangement in franchising, where franchisees often have the autonomy to select certain vendors but must bear the responsibility for those choices.