What are the requirements for the Employee Safety Devices that Crowne Plaza hotels must install?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
Hotels are responsible for installing an alert system that enables employees to notify hotel management of an emergency with the push of a button ("Employee Safety Devices"). The Employee Safety Devices must be available to all employees that work in guest rooms, must instantly signal guest room and guest floor location when activated, must continuously update guest room and guest floor location, must be in accordance with any federal, state, or local laws, and must be tested every six months. In addition, all new employees, including contract and temporary, must receive training on the Employee Safety Devices within the first 14 days of employment. Employee Safety Devices must be procured and installed by an approved supplier and meet defined requirements set forth in the Standards. You may be required to sign a participation agreement with an approved vendor for these services.
Source: Item 8 — Restrictions on Sources of Products and Services (FDD pages 59–68)
What This Means (2025 FDD)
According to the 2025 Crowne Plaza FDD, hotels are required to install an alert system, referred to as "Employee Safety Devices," that allows employees to notify hotel management of an emergency by pressing a button. These devices must be available to all employees working in guest rooms.
The Employee Safety Devices must instantly signal the guest room and floor location when activated and continuously update this location. The devices must also comply with all applicable federal, state, and local laws. To ensure proper functionality, the devices must be tested every six months.
Furthermore, all new employees, including contract and temporary staff, must receive training on how to use the Employee Safety Devices within the first 14 days of their employment. These devices must be procured and installed through an approved supplier and meet the specific requirements outlined in the Crowne Plaza Standards. Franchisees may also be required to sign a participation agreement with an approved vendor for these services.