What is the NGP transaction fee billed by Fiserv per transaction for a Crowne Plaza franchise?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
| Number of large Payment Devices | [ | ] | |
|---|---|---|---|
| Number of small Payment Devices | [ | ] | |
| NGP Monthly Fee (estimated)* | $[ | ]plus applicable taxes | |
| NGP Transaction Fee (billed by Fiserv)** | $0.06 per Transaction |
Source: Item 23 — Receipts (FDD pages 100–424)
What This Means (2025 FDD)
According to the 2025 Crowne Plaza FDD, the NGP transaction fee, which is billed by Fiserv, is $0.06 per transaction. This fee is part of the Next-Gen Payments Solution (NGP) that Crowne Plaza hotels use for processing payments.
For a prospective Crowne Plaza franchisee, this means that for every transaction processed through the NGP system, a fee of $0.06 will be charged. This fee is collected by Fiserv as part of the settlement reconciliation process. It's important to note that IHG (InterContinental Hotels Group), the franchisor of Crowne Plaza, retains the right to lower this transaction fee but cannot increase it without notice to the hotel.
This transaction fee is in addition to any monthly fees associated with the NGP system. Franchisees should factor this per-transaction cost into their financial projections to accurately estimate payment processing expenses. Understanding these fees is crucial for managing the hotel's operational costs and profitability.
Crowne Plaza franchisees should also be aware that the fees for services may be adjusted to reflect increases or new Third Party Based Fees. These adjustments become effective upon the date any such change or addition is implemented by the applicable Card Organization or Third Party as specified in the notice to the franchisee.