What is the name of the communication service designed by SCH that Crowne Plaza franchisees must use?

According to the 2025 Crowne Plaza Franchise Disclosure Document, franchisees must purchase "private network" connecting services, or another solution Holiday specifies, for communicating with the Reservation System from Holiday's designated vendor. The hotel's private network will connect to a fully managed router service with a certified interface to SCH's proprietary systems.

This means that as a Crowne Plaza franchisee, you are required to use a specific communication service to connect with the Reservation System. This ensures that all hotels within the Crowne Plaza system can communicate effectively and efficiently with the central reservation system.

While the FDD specifies the requirement for a "private network" connecting service, it also allows for alternative solutions specified by Holiday. This provides some flexibility, but it's important to stay aligned with Holiday's requirements to maintain system compatibility. Franchisees should confirm with the franchisor any approved alternative solutions to ensure compliance.