What is the maximum late payment fee that AT&T may charge Crowne Plaza?

According to the 2025 Crowne Plaza FDD, AT&T has the right to charge late payment fees to Eligible Participants, which would include Crowne Plaza hotels, for overdue payments. The amount of the late fee is determined by whichever of the following is lower: 1.5% per month, amounting to 18% annually, or the maximum rate permitted by law for overdue payments. This fee is applied to balances not paid within 30 days of the invoice date.

This means that if a Crowne Plaza franchisee is late on payments to AT&T, they will incur these late payment fees. The franchisee is also responsible for covering any costs AT&T incurs while trying to collect delinquent payments, including attorney's fees. It is important for franchisees to manage their payments diligently to avoid these additional expenses.

However, if the Crowne Plaza franchisee disputes a charge, they have up to twelve months from the invoice date to notify AT&T with a specific reason for the dispute. The disputed amount can be withheld without incurring late fees until AT&T concludes its investigation. After AT&T's investigation, the franchisee has ten business days to pay any outstanding charges and late payment fees that were properly accrued. AT&T will reverse any late payment fees that were incorrectly invoiced.