What is the Joinder Agreement that Crowne Plaza franchisees must enter into for the use of the PMS system?
Crowne_Plaza Franchise · 2025 FDDAnswer from 2025 FDD Document
Prior to your Hotel's opening, you must also enter into certain third party license agreements under which you receive a license to use certain software, including the PMS software from the PMS Provider (see the Microsoft Select Partcipation Agreement attached as Exhibit G-10 to this disclosure document). You must also enter into support agreements with certain technology support vendors or their designated agents and pay the fees described in Item 6 for maintenance and support services. You must also enter into a Joinder Agreement (Exhibit G-9 to this disclosure document) with Hewlett-Packard Inc. for the use of the PMS system for your Hotel.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 69–81)
What This Means (2025 FDD)
According to Crowne Plaza's 2025 Franchise Disclosure Document, franchisees must enter into a Joinder Agreement with Hewlett-Packard Inc. for the use of the property management system (PMS) for their hotel. This agreement is detailed in Exhibit G-9 of the FDD.
In addition to the Joinder Agreement, franchisees are also required to enter into third-party license agreements to use certain software, including the PMS software from the PMS Provider. The Microsoft Select Participation Agreement, outlined in Exhibit G-10 of the FDD, is an example of such an agreement. Franchisees must also enter into support agreements with technology support vendors or their designated agents and pay the fees described in Item 6 for maintenance and support services.
These agreements are essential for accessing and utilizing the necessary technology and support for the Crowne Plaza hotel's operations. It is important for prospective franchisees to carefully review Exhibits G-9 and G-10, as well as Item 6, to understand the full scope of their obligations and the associated costs for maintaining the PMS and related systems.